Cashier Associate
The Cashier Associate is responsible for processing customer transactions accurately using a POS system and providing excellent customer service. They also maintain the cleanliness of the checkout area and assist with price checks and store inquiries.
- On-site
- Richmond, BC
- Posted Aug 11, 2026
- 1 position
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Job summary
* Customer Service: Greet customers in a friendly and courteous manner, offering assistance and ensuring a positive shopping experience. * Processing Transactions: Accurately scan and process purchases using the point-of-sale (POS) system, handling cash, debit/credit card payments, and gift cards. * Bagging Groceries: Efficiently bag groceries, ensuring that items are packed securely and appropriately, with an emphasis on preventing damage to fragile items. * Handling Returns and Exchanges: Process returns, refunds, and exchanges according to store policies, ensuring proper documentation and communication with the customer. * Maintaining Cleanliness: Keep the checkout area clean and organized, wiping down surfaces and restocking bags, receipt paper, and other supplies as needed. * Price Verification: Assist customers with price checks and resolve any discrepancies regarding product pricing, including applying discounts or promotions when applicable. * Balancing Cash Drawer: At the end of each shift, count the cash drawer to ensure it balances with sales totals, and report any discrepancies to the supervisor. * Handling Inquiries: Answer customer questions regarding store policies, promotions, or products, and direct them to appropriate store staff for further assistance when needed. * Promoting Store Programs: Inform customers about store loyalty programs, discounts, and promotions, encouraging participation to enhance their shopping experience. * Assisting with Checkout Line Flow: Monitor the flow of customers through checkout lanes, opening additional lanes when necessary and ensuring customers are served efficiently. * Following Safety and Security Protocols: Adhere to store security policies when handling cash and payments to prevent theft, fraud, or errors. * Other duties as required
What you’ll do
The Cashier Associate is responsible for processing customer transactions accurately using a POS system and providing excellent customer service. They also maintain the cleanliness of the checkout area and assist with price checks and store inquiries.
Requirements
The role requires the ability to handle cash and payments securely while following store policies and safety protocols. Candidates must be able to work efficiently in a fast-paced retail environment to ensure a positive customer experience.
Listed skills
- Customer servicePreferred
- Cash handlingPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Point-of-sale (POS) system
- Cash handling
- Transaction processing
- Grocery bagging
- Price verification
- Conflict resolution
- Communication
- Cash drawer balancing
- Safety protocols
- Security protocols
- Product knowledge
- Price Checks
- Cash Handling
- Merchandise Returns
- Issuing Refunds
- Bagging Merchandise
- Merchandise Exchanges
- Cash Register
- Cleanliness
- Discounts And Allowances
- Sales
- Point Of Sale
- Purchasing
- Security Policies
- Balancing (Ledger/Billing)
- Greeting Customers
Job areas
- Retail
- Customer Service & Support
- Cashier Associate
- Cashier (General)
- Cashiers and Ticket Clerks
- Cashiers
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week