Loss & Prevention Associate
The associate will provide real-time support to store teams during critical incidents like theft and assist with general store operations. Responsibilities also include collecting shopping carts and greeting customers as part of daily duties.
- On-site
- Richmond, BC
- Posted Aug 6, 2026
- 1 position
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Job summary
* Your primary responsibility will be to provide real-time support to store teams, particularly during critical incidents such as theft. * Your ability to remain calm under pressure, communicate effectively, and handle unexpected situations will be essential to success in this role. * Professionalism: Consistently demonstrate professionalism in all interactions and communications. * Ability to Handle Any Situation: Demonstrate the capacity to adjust and manage any challenges or unexpected events that may arise. * Ability to work collaboratively with a team, offering support and assistance as needed. * Collecting shopping carts and greeting customers. * Other tasks assigned by the manager.
What you’ll do
The associate will provide real-time support to store teams during critical incidents like theft and assist with general store operations. Responsibilities also include collecting shopping carts and greeting customers as part of daily duties.
Requirements
Candidates must demonstrate the ability to remain calm under pressure and communicate effectively in unexpected situations. A professional demeanor and the capacity to work collaboratively within a team environment are essential.
Listed skills
- Customer servicePreferred
- TeamworkPreferred
- Problem solvingPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Loss prevention
- Communication
- Conflict resolution
- Teamwork
- Customer service
- Professionalism
- Adaptability
- Problem solving
- Retail Operations
- Composure
- Customer Service
- Conflict Resolution
- Problem Solving
- Loss Prevention
- Operations
- Calmness Under Pressure
- Greeting Customers
Job areas
- Retail
- Security & Safety
- Customer Service & Support
- Loss Prevention Associate
- Loss Prevention / Asset Protection Specialist
- Security Guards
- Retail Loss Prevention Specialists
- Protective Service Workers, All Other
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week