Loss & Prevention Associate
The associate provides real-time support to store teams during critical incidents like theft and maintains a professional presence. Additional duties include collecting shopping carts and greeting customers as assigned by management.
- On-site
- Richmond, BC
- Posted Jul 29, 2026
- 1 position
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Job summary
* Your primary responsibility will be to provide real-time support to store teams, particularly during critical incidents such as theft. * Your ability to remain calm under pressure, communicate effectively, and handle unexpected situations will be essential to success in this role. * Professionalism: Consistently demonstrate professionalism in all interactions and communications. * Ability to Handle Any Situation: Demonstrate the capacity to adjust and manage any challenges or unexpected events that may arise. * Ability to work collaboratively with a team, offering support and assistance as needed. * Collecting shopping carts and greeting customers. * Other tasks assigned by the manager.
What you’ll do
The associate provides real-time support to store teams during critical incidents like theft and maintains a professional presence. Additional duties include collecting shopping carts and greeting customers as assigned by management.
Requirements
Candidates must demonstrate the ability to remain calm under pressure and communicate effectively in unexpected situations. The role requires a collaborative mindset and the capacity to adjust to various store challenges.
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Loss prevention
- Customer service
- Communication
- Conflict resolution
- Teamwork
- Professionalism
- Adaptability
- Crisis management
- Retail Operations
- Composure
- Customer Service
- Conflict Resolution
- Crisis Management
- Loss Prevention
- Calmness Under Pressure
- Greeting Customers
Job areas
- Retail
- Security & Safety
- Customer Service & Support
- Loss Prevention Associate
- Loss Prevention / Asset Protection Specialist
- Security Guards
- Retail Loss Prevention Specialists
- Protective Service Workers, All Other
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week