Facility attendant

Job summary

Maintain the courts, gaming areas, and common spaces by setting up and taking down equipment, keeping areas clean, monitoring conditions, and reporting maintenance issues or completing minor repairs. Assist guests and participants, support events and leagues, coordinate with supervisors, and provide occasional support to the lounge.

Job details

Company Description ACE Athletic Centre is a brand-new multisport facility in Calgary, AB, offering volleyball, basketball, pickleball, gaming, and more. The centre provides recreational and competitive sports opportunities for children, youth, and adults in the Calgary community. ACE Athletic Centre focuses on creating an inclusive, energetic environment where participants of all skill levels can stay active and engaged. The facility also features “Dave’s” licensed lounge, providing food and beverage options for guests and spectators. Team members join a dynamic environment that combines sports, community, and hospitality. Role Description The Facility Attendant is a contract, on-site role based at ACE Athletic Centre in Calgary, AB. This role is responsible for the daily upkeep and readiness of courts, gaming areas, and common spaces, including setting up and taking down equipment, ensuring cleanliness, and monitoring facility conditions. The Facility Attendant assists guests and participants with wayfinding, basic inquiries, and program information, while promoting a safe and welcoming environment. Duties include supporting events and leagues, reporting maintenance issues, performing minor repairs or adjustments, and coordinating with supervisors on facility operations. The role may also involve light support to “Dave’s” lounge area, as needed, to ensure a positive overall visitor experience. Qualifications Demonstrated skills in Facility Management and Facilities Operations, with the ability to help maintain a clean, safe, and organized sports environment. Strong Communication and Customer Service skills to interact effectively with guests, participants, and team members. Basic Maintenance & Repair abilities, including troubleshooting minor issues and promptly reporting larger concerns. Ability to stand, walk, lift, and move equipment for extended periods; comfortable working in a fast-paced, active setting. Experience in recreational, sports, or hospitality environments is an asset. Reliable, punctual, and able to work evenings, weekends, and holidays as required by program schedules. Knowledge of safety and cleanliness standards in public or sports facilities is beneficial.

What you’ll do

Maintain the courts, gaming areas, and common spaces by setting up and taking down equipment, keeping areas clean, monitoring conditions, and reporting maintenance issues or completing minor repairs. Assist guests and participants, support events and leagues, coordinate with supervisors, and provide occasional support to the lounge.

Requirements

Candidates should have facility operations and customer service skills, basic maintenance and repair abilities, and the ability to move equipment and remain active for extended periods. Reliability, punctuality, flexibility to work evenings, weekends, and holidays, and familiarity with safety and cleanliness standards are important; relevant sports, recreation, or hospitality experience is an asset.

Listed skills

• safety monitoring · Preferred
• Time management · Preferred
• Customer service · Preferred
• Reliability · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Facility Operations
• Facility Management
• Customer Service
• Communication
• Basic Maintenance and Repair
• Equipment Setup and Takedown
• Cleaning and Upkeep
• Safety Monitoring
• Guest Assistance
• Event Support
• Minor Troubleshooting
• Reliability
• Time Management

Job areas

• Sports & Recreation
• Hospitality
• Customer Service & Support
• Trades
• Security & Safety