Supervisor

Job summary

The supervisor manages daily operations for the Environmental Services Department, including staff scheduling, budget monitoring, and performance management. They ensure compliance with infection control protocols and safety standards while maintaining high-quality cleanliness across the hospital facility.

Job details

Your Opportunity: Alberta Health Services (AHS) is looking for a dependable, self-motivated individual for the position of Environmental Services Supervisor that is dedicated to both high-quality work and safety. This Casual position is located at the University of Alberta Hospital. Reporting to the Manager of Environmental Services, the Supervisor supports with the daily planning and operation of the Environmental Services Department. Linen and Environmental Services are responsible for the maintenance of AHS hospitals’ environmental cleaning, waste stream management functions, and providing clean linens to patients. These departments ensure hospitals and healthcare facilities are properly cleaned, sanitized, and maintained to provide a healthy environment for everyone. The successful applicant possesses strong communication, mentorship, and relationship-building skills, and is passionate about providing a safe and healthy workplace environment. In collaboration with other departments regarding infection control practices, you will ensure all protocols, cleaning and frequency standards are adhered to in the management of outbreaks and isolation cases. You are the leader staff, patients, and patient family members rely upon to provide a safe environment. You are dependable and have a high respect for safety. In addition to completing quality audits to promote optimum cleanliness of the hospital, the LES Supervisor oversees the coordination of staff schedules, facilitation of department meetings, and attendance/performance management. You address and resolve customer concerns in a timely manner, using sound problem solving and conflict resolution skills. Description: The LES Supervisor monitors established budgets, tracks key performance targets, identifies efficiencies, and promotes optimal use of resources while making recommendations on current and future service adjustments to staff, budget, and service delivery models. The supervisor has direct responsibility for all patient discharge, isolation, and equipment cleaning and ensures the collection of general, bio-medical, chemical, and recycling waste streams. This position develops and maintains excellent working relationships with department staff, Supervisors, and site leadership to ensure customer needs are met and services are provided in compliance with AHS and department policies, procedures, and standards. The LES Supervisor must have a visible presence throughout the facility, as this position is the first point of contact and must respond to and resolve all service-related concerns. Physical aspects of this position include extended periods of time walking and standing. The successful applicant ensures all new staff are properly orientated and trained as per department education and standards and approves. In addition, the supervisor is responsible for approving payroll, analyzing the financial status of the department, providing recommendations to maintain a balanced budget, and ensuring appropriate quality and safety measures are in place and compatible with IPC and OHS industry and provincial standards and completes all probationary and annual performance reviews. The LES Supervisor meets regularly with clinical customers to maintain sound relationships, review performance, and manage escalated issues. Other accountabilities include participating in the recruitment and hiring of employees, performance management and recommendations for termination if applicable. The Supervisor ensures the Manager/Director is informed of all significant events and/or activities. Classification: Supervisor Union: Exempt Unit and Program: Linen and Environmental Services Primary Location: U of A Hospital Location Details: As Per Location Employee Class: Casual/Relief FTE: 0.00 Posting End Date: 23-SEP-2026 Date Available: 19-OCT-2026 Hours per Shift: Varies Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Weekends, On Call Days Off: Other Minimum Salary: $27.28 Maximum Salary: $46.87 Vehicle Requirement: Not Applicable Required Qualifications: Diploma or Degree in Health Care or Business Administration. 1-year of leadership experience in a large institution. Demonstrated ability to coach and mentor others. Proficient use of computer software applications such as Microsoft Office, Excel, and Outlook required. Demonstrated leadership abilities, with strong written and oral communication skills, are essential. To enable applicants to perform their duties safely, they must demonstrate the ability to read, write, speak, understand, and follow written and oral directions in English. Must be dependable, flexible/adaptable, thorough, and be able to work with minimal supervision. A combination of education, training and relevant experience may be considered. Additional Required Qualifications: All new employees will be required to attend a 4-day Environmental Services Orientation and a 1-day AHS Orientation. Completion of additional online courses are required as per department and AHS standards. Preferred Qualifications: Preference will be given to applicants who have a Supervisory/Management Certificate and/or related experience. Experience in Infection Control and Workplace Health & Safety is preferred. 3 years’ supervisory experience and demonstrated knowledge of Environmental Services practices. Experience in a healthcare setting is an asset.

What you’ll do

The supervisor manages daily operations for the Environmental Services Department, including staff scheduling, budget monitoring, and performance management. They ensure compliance with infection control protocols and safety standards while maintaining high-quality cleanliness across the hospital facility.

Requirements

Candidates must hold a diploma or degree in Health Care or Business Administration and possess at least one year of leadership experience in a large institution. Proficiency in Microsoft Office and strong communication skills are essential for this role.

Listed skills

• Problem solving · Preferred
• Mentorship · Preferred
• Leadership · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Relationship Building · Preferred
• Conflict Resolution · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Mentorship
• Communication
• Relationship-building
• Infection control
• Budget management
• Performance management
• Problem solving
• Conflict resolution
• Quality audits
• Staff scheduling
• Microsoft Office
• Excel
• Outlook
• Workplace health & safety

Job areas

• Healthcare
• Management & Leadership
• Environmental & Sustainability
• Security & Safety
• Administrative