Customer Service Representative Lead Hand (opens in a new tab)

Original job posting

Provide prompt and courteous customer service while maintaining a clean and safe retail environment. Support the Site Manager in retail operations, including cashier system accuracy and adherence to company policies.

Job details

Report Job × Eluta indexes job postings directly from employer websites. However, we are not perfect. The reported job and/or employer will be reviewed by the Eluta team and removed if necessary. Thanks for letting us know! The CAPTCHA check failed. Please try again We've noticed you've reported multiple fraudulent jobs today. Please contact us here if you have further concerns: https://www.eluta.ca/contact Unknown error occured. Please contact us at: https://www.eluta.ca/contact Job is fraudulent Job is inaccurate Other (Additional Information Required) Additional Information Report Job Customer Service Representative Lead Hand McDougall Energy Inc. Sault Ste. Marie ON part-time Salary: $19.40/hr Customer Service Representative Lead Hand About The Opportunity We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Burford Ontario location. Reporting to the Site Manager, this position is responsible for: Providing prompt, efficient and courteous customer service to all customers. Maintaining a clean, safe, customer friendly work environment. Ensure all exterior store conditions are maintained to enhance the properties curb appeal. Ensure accurate operation of cashier systems. Ensure all paperwork submitted is accurate and balanced. Adhere to all company policies and procedures as prescribed. Enforcing age verification for the sales of tobacco, lottery and alcohol products. Support and assist the Manager will all aspects of retail operations. About You The ideal candidate will have: High School Diploma or equivalent Three (3) to five (5) years in customer service Strong customer service, and organizational skills Friendly enthusiastic and customer service focused Superior customer service skills with a desire to be part of a performance-driven team Must be able to communicate clearly and effectively with customers and coworkers Ability to stand for long periods of time Must be able to work night shifts and weekends and holidays Valid G drivers license and reliable vehicle The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified. What We Offer We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally. We Provide a Total Rewards Package That Includes Pay: $19.40 per hour Employee & Customer Referral Programs Employee Perks Programs Employer Provided Uniforms and Personal Protective Equipment (PPE) Employee Assistance Program About Us McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow. Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process. Report Job Read more

What you’ll do

Provide prompt and courteous customer service while maintaining a clean and safe retail environment. Support the Site Manager in retail operations, including cashier system accuracy and adherence to company policies.

Requirements

Requires a High School Diploma and 3 to 5 years of customer service experience. Candidates must have a valid G driver's license, a reliable vehicle, and the ability to work night shifts, weekends, and holidays.

Benefits

• Employee & Customer Referral Programs • Employee Perks Programs • Employer Provided Uniforms • Personal Protective Equipment (PPE) • Employee Assistance Program • On-the-job training • Professional courses

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Leadership · Preferred
• Communication · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Organizational Skills
• Cashier Systems Operation
• Retail Operations
• Age Verification
• Communication
• Leadership
• Time Management

Job areas

• Retail
• Customer Service & Support
• Management & Leadership
• Energy