Full Time Insurance Customer Service Representative- Office Assistant

Benefits: * Opportunity for advancement * Training & development * Bonus based on performance Our team is looking for a Full Time Customer Service Representative to help perform a variety of tasks within our insurance office. They will be helping by answering calls/ emails, greeting customers and many other tasks. A Customer Service Representative will need to be flexible, well organized and eager to learn from the best. We are looking for a top prospect who will help our team accomplish exciting projects and assignments in a fast-growing industry.This position has the potential to advance and grow quite quickly . Responsibilities * Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention. * Establish customer relationships and follow up with customers, as needed. * Use a customer-focused, needs-based review process to educate customers about insurance options. Job Requirements: * Professionalism and attention to detail. * Friendly Bubbly Outgoing personality * Ability to multitask. * Strong communication and verbal skills. * Ability to work in a fast paced environment. * Active and responsible team member. * Ability to take orders. * Strong organizational and prioritization abilities. * Ability to communicate with managers. Qualifications: * High school diploma. * 2 years of experience doing office work. * Knowledge of financial documents. * Ability to use computer software and ease with communication technology. * Experience with operations/ customer service. * Insurance Licence ( OTL or RIBO) or be willing to abtain prior to start * Strong command of English Language * Continuous desire to improve.

The Customer Service Representative assists clients with changes, cancellations, and updates to their insurance contracts while ensuring client satisfaction. They also establish and maintain customer relationships and educate clients about insurance options.

Candidates must have a high school diploma and at least 2 years of office work experience, along with knowledge of financial documents. Strong communication skills, attention to detail, and an insurance license are also required.

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Multitasking
• Organization
• Attention to Detail
• Teamwork
• Insurance Knowledge
• Office Work
• Verbal Skills
• Flexibility
• Outgoing Personality
• Client Relationship Management
• Needs-Based Review
• Technology Proficiency
• Bilingual Skills
• Desire to Improve

Minimum education

High school

Minimum experience

2+ years