Freight Brokerage Assistant

Location: Brantford, ON Job Type: Part-Time, In-Office Hours: Monday to Friday, 9:00 AM – 3:00 PM Compensation: Competitive hourly wage (based on experience) About the Role We are looking for a highly organized and detail-oriented Freight Brokerage Assistant to join our growing logistics team in Brantford, Ontario. The ideal candidate will be organized, dependable, customer-focused, and eager to learn. Bell City Transport is a third-generation transportation company with a strong reputation for customer service, reliability, and professionalism. We specialize in refrigerated and dry van transportation throughout Canada and the United States while continuing to expand our freight brokerage division. Working directly alongside our Freight Brokers, you will play an important role in supporting the day-to-day coordination of freight shipments while delivering exceptional customer service. This position is ideal for someone who enjoys a fast-paced environment, thrives under pressure, and takes pride in ensuring every shipment moves smoothly from pickup to delivery. No previous logistics experience is required. We are willing to train the right individual who demonstrates a strong work ethic and willingness to learn. Key Responsibilities · Enter customer orders accurately into our Transportation Management System (TMS) · Assist Freight Brokers with day-to-day shipment management · Track and trace shipments throughout the day, when required · Book pickup and delivery appointments with customers and receivers · Assist with carrier onboarding and maintain carrier files · Verify carrier insurance, safety ratings, WSIB, Carrier411, and other compliance requirements · Maintain accurate shipment records and documentation · Collaborate with the brokerage team to ensure exceptional customer service Qualifications · Exceptional organizational skills · Strong attention to detail · Excellent communication skills · Ability to prioritize multiple tasks simultaneously · Positive, team-first attitude · Professional telephone and email etiquette · Strong computer skills · Ability to learn transportation software quickly · Ability to remain calm in a fast-paced environment · Excellent problem-solving skills · A desire to learn and grow within the logistics industry · Previous logistics or transportation experience is considered an asset but is not required What We Offer · Competitive hourly wage (based on experience) · Full benefits after 30 days · Paid vacation · Ongoing training and mentorship · Career advancement opportunities · Supportive team environment · Long-term career growth within Bell City Transport How to Apply If you're an organized, motivated individual looking to begin or grow your career in transportation and logistics, we'd love to hear from you. Please submit your resume and a brief cover letter.

The role involves entering customer orders into the TMS and coordinating day-to-day shipment management. Key tasks include tracking shipments, booking appointments, and verifying carrier compliance and insurance.

Candidates should possess strong organizational and communication skills with the ability to thrive in a fast-paced environment. No previous logistics experience is required as training will be provided for the right individual.

• Full Benefits • Paid Vacation • Ongoing Training And Mentorship • Career Advancement Opportunities • Supportive Team Environment

• Problem solvingPreferred
• OrganizationPreferred
• Attention to detailPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Organization
• Attention To Detail
• Communication
• Prioritization
• Telephone Etiquette
• Email Etiquette
• Computer Skills
• Problem Solving
• Shipment Tracking
• Carrier Onboarding
• Compliance Verification
• TMS Software

• Logistics
• Transportation
• Administrative
• Customer Service & Support

Minimum experience

0+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

30 hours per week

Seniority

Entry level

Application method

Direct apply is available