Retail Operations Expert, High Level

Req Id: 431087 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is encouraged! We are also proud to offer our team members flexible work schedules, career growth opportunities and competitive benefits. WHAT'S IN IT FOR YOU? * Competitive hourly wage plus full benefits package, even for part time employees * Full benefits package and paid vacation, even for part time employees * We recognize your hard work through incentives and employee discounts on services * Opportunity for career growth, development and promotions WHAT'S THE ROLE? * Provide tailored solutions and fabulous experiences to our customers * Always be learning and adapting to change * Be a team player by supporting and being there to help your team * Be the store expert for all things service-related * Account and billing inquiries * Troubleshooting and repair support * General product knowledge advice WE ARE LOOKING FOR SOMEONE WHO: * Find satisfaction in helping others and resolving their issues * Thrives in a fast-paced environment and adapt well to change * Loves learning new things and discovering new ideas YOU’LL BE A PERFECT FIT IF YOU: * Find satisfaction in helping others and find the best solutions * Communicate well and really listen to what others have to say * Are excited about new technology and how it can make a difference Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Retail Stores Job Status: Regular - Part time Job Location: Canada : Alberta : High Level Application Deadline: 08/24/2026 Total earning range: $15.00 - $18.00 The agreed upon hourly rate will be commensurate with the candidate’s experience Qualifications: You are required to provide 5 blocks with 5 continuous hours, with a minimum of 5 Open coverage windows. Blocks will be no less than 5 hours in length. Please apply directly online to be considered for this role. Applications through email will not be accepted. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits options to support the well-being of you and your family. We value the experiences that have shaped who you are, and we know your talent will bring even greater strength to our team. At Best Buy Express we are committed to ensuring that everyone feels like they are welcome, valued, respected and supported as they grow and reach their full potential. Best Buy Express is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form [https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce] or visit our Accessibility page [https://www.bce.ca/accessibility_services] for other ways to contact us. Created: Canada, AB

Provide tailored solutions and high-quality experiences to customers regarding service-related inquiries. Act as the store expert for account billing, troubleshooting, and general product advice.

Candidates must be comfortable in a fast-paced environment and possess strong communication skills. A minimum weekly availability of 32 hours with specific shift requirements is mandatory.

• Full Benefits Package • Paid Vacation • Incentives • Employee Discounts on Services • Career Growth Opportunities

• Customer servicePreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Troubleshooting
• Account Management
• Billing Inquiry Resolution
• Product Knowledge
• Communication
• Adaptability
• Technical Support

• Retail
• Customer Service & Support
• Sales
• Technology

Minimum experience

0+ years

Apply by

Aug 25, 2026

Posting language

English

Working hours

32 hours per week