Slot Attendant / Bingo Runner (Part-Time) – Chances Salmon Arm

Job summary

The Slot Attendant / Bingo Runner provides exceptional customer service by assisting guests with slot machine operations, ticket redemptions, and bingo game facilitation. They are also responsible for maintaining a clean, safe gaming environment and accurately managing cash transactions.

Job details

Join a team where hospitality comes first! At Berezan Hospitality Group, we believe great experiences start with great people. As a family-owned company, we're passionate about creating welcoming environments for both our guests and our employees. Whether it's gaming, hospitality, accommodations, or recreation, our team takes pride in delivering exceptional service every day. Chances Salmon Arm is currently looking for a Part-Time Slot Attendant / Bingo Runner to join our team. If you enjoy interacting with people, thrive in a fast-paced environment, and want a position where every day is different, we'd love to hear from you. WHAT YOU'LL DO As a Slot Attendant / Bingo Runner, you'll help create an enjoyable and memorable experience for our guests by providing excellent customer service and supporting both our slot floor and bingo operations. Your responsibilities will include: * Greeting guests and providing friendly, professional service throughout each shift. * Assisting guests with slot machine play, ticket redemption, jackpots, and general questions. * Responding to machine issues such as bill or ticket jams while maintaining game integrity. * Selling bingo paper, assisting with electronic bingo devices, and explaining game procedures to guests. * Running bingo games, paying prizes, and calling games when scheduled. * Promoting gaming promotions, special events, and the Responsible Gambling program. * Completing cash transactions accurately, balancing assigned floats, and following gaming policies and procedures. * Maintaining a clean, organized, and safe gaming environment while reporting maintenance or safety concerns. WHAT WE'RE LOOKING FOR The ideal candidate is someone who enjoys working with people and takes pride in delivering outstanding customer service. You should have: * A positive attitude and excellent interpersonal skills. * Strong attention to detail and the ability to multitask. * Confidence handling cash and following established procedures. * The ability to remain calm and professional in a busy environment. * Flexibility to work a variety of shifts, including evenings, weekends, and holidays. * Eligibility to obtain a Serving It Right certificate and a Gaming Policy and Enforcement Branch security clearance. * Must be at least 19 years of age. WHY JOIN BEREZAN HOSPITALITY GROUP? We believe in recognizing our employees and creating a workplace where people enjoy coming to work. We offer: * Starting wage of $19.10 per hour, plus tips. * Employee discounts at B's Eatery. * Entertainment discounts. * Extended health and dental benefits after three months for eligible full-time employees. * RRSP/DPSP program for eligible full-time employees. * Employee discounts at Sasquatch Mountain Resort and Urban Hostel Retreat. * Supportive leadership and opportunities to grow within Berezan Hospitality Group. If you're looking for a role where you can build relationships with guests, work with a supportive team, and be part of an exciting entertainment environment, we'd love to hear from you.

What you’ll do

The Slot Attendant / Bingo Runner provides exceptional customer service by assisting guests with slot machine operations, ticket redemptions, and bingo game facilitation. They are also responsible for maintaining a clean, safe gaming environment and accurately managing cash transactions.

Requirements

Candidates must be at least 19 years of age and possess excellent interpersonal skills with the ability to multitask in a fast-paced environment. Applicants must be eligible to obtain a Serving It Right certificate and a Gaming Policy and Enforcement Branch security clearance.

Benefits

• Tips • Employee discounts • Extended health benefits • Dental benefits • RRSP/DPSP program • Supportive leadership

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Multitasking
• Interpersonal skills
• Problem solving
• Attention to detail
• Communication
• Gaming operations
• Cash Handling
• Positivity
• Customer Service
• Selling Techniques
• Leadership
• Interpersonal Communications
• Operations
• Security Clearance
• Balancing (Ledger/Billing)
• Greeting Customers
• Detail Oriented

Job areas

• Hospitality
• Customer Service & Support
• Security & Safety
• Retail
• Slot Attendant
• Gaming Worker
• Bookmakers, Croupiers and Related Gaming Workers
• Gambling and Sports Book Writers and Runners