front desk agent
On-site
Objective: * To increase customer satisfaction by providing efficient and courteous front desk service in accordance with the standards of the hotel. Duties and Responsibilities: * Ensures the proper completion of all front desk duties and check list * Increases occupancy and the average rate while maintaining a high quality of services. * Resolves guest problems quickly, efficiently, and courteously with assistance from Front Desk Manager. * Registers, processes, and greets customer promptly, welcoming him/her to the hotel * Arranges for special services requested by the customer * Stays…