Loss Prevention Officer - Retail

Ready to make a difference. Are you committed to protecting your community? Do you want to prevent theft and create a safer environment? Blackbird Security is seeking to hire Loss Prevention Officers in London, ON. What’s in for you? Competitive wages Flexible schedules Paid training and growth opportunities to succeed in your role Career advancement opportunities through promotion from within Recognition programs and bonuses Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period) What You Will Do Prevent shoplifter theft in a retail environment while providing customer service to clients, patrons and customers. Wear plain clothes to work undercover, discreetly blending in with shoppers. Patrol store aisles, monitor customers, and watch security camera footage. Confront individuals you suspect of theft, who have unpaid merchandise. Escort trespassers out of the client premises. Perform arrests, detainments, and recover unpaid merchandise Complete required documentation for security incidents such as theft and violations. Escalate situation to law enforcement as required. Respond to emergency situations appropriately in a timely manner. The Ideal Candidate A Valid Ontario Security License Use of Force certificate preferred/willing to get one Experience with arrests and detaining shoplifting Previous security experience in a retail environment Strong communication skills, both written and spoken. Experience Undercover/LPO: 1 year (required) Licence/Certification Ontario Security License (required) Use of Force certification (preferred) Work Location: In person

Prevent retail theft by working undercover to monitor customers and security footage. Responsibilities include confronting suspects, performing arrests, and completing incident documentation.

Candidates must possess a valid Ontario Security License and have at least one year of undercover loss prevention experience. A Use of Force certificate is preferred.

• Competitive Wages • Flexible Schedules • Paid Training • Growth Opportunities • Career Advancement • Recognition Programs • Bonuses • Goodlife Fitness Gym Membership Discount

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Loss Prevention
• Undercover Security
• Surveillance
• Conflict Resolution
• Customer Service
• Incident Documentation
• Arrest and Detainment
• Emergency Response
• Communication Skills
• Patrolling

• Security & Safety
• Retail

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level