Patroller- Winter- Full Time/Part Time

Job summary

Monitor and maintain safe conditions on resort hills, trails, and activities, provide first-response care, and assist guests in all weather conditions. Investigate and document incidents, maintain first-response equipment, and participate in search and rescue and related investigations as required.

Job details

Seasonal WHAT'S IN IT FOR ME? Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. HOURLY RATE- $21.69 FULL/PART TIME HOURS WHAT WILL I BE DOING? Responsible for the ongoing safety of our guests by monitoring trail conditions and managing them effectively. Patrollers will work in conjunction with departments, proactively maintaining a safe environment with ahigh level of care and customer service for our guests and staff. Patrollers will participate in accident investigation, litigation, and first aid calls, including fatalities, and other duties as assigned. Provide the highest level of customer service to our guests to ensure a safe and positive experience, render First Response level of first aid care, and offer assistance to all those in need. Patrollers will provide safe operation of hills/trails/activities - free of hazards during operating hours. WHAT WILL I BE DOING? Interact with guests- engage, approach, introduce yourself and initiate conversation. Share your knowledge of the resort and its amenities Responsible for performing incident investigations, and completing documentation (photo documentation, statements, report forms, daily sweep sheets etc.), participating in third party investigations as required, appearing in court as required, working in collaboration with the BMR Risk Management team; preforming all required aspects of an investigation with the highest standard of care Responsible for maintaining and reporting required maintenance of first response equipment (ATV, RTV, transport trailers, toboggans, trauma kits, AEDs, first aid supplies including, checking readiness, replacing required items as needed Maintain presence on hill in all weather conditions, and available to assist resort guests; participate in any search and rescue missions. WHAT DO WE NEED FROM YOU? Must be 18 years of age Must be registered or hold current First Responder level First Aid or equivalent certifications with a minimum of HCP-CPR Must have valid G Ontario driver's license Strong Intermediate skier/snowboarder flexible to work all shifts and maneuver all areas of the resort during operating hours Ski/snowboard with loaded and unloaded toboggan with BMR training provided Successful applicants will be required to complete a criminal background check Must have required equipment that meets the BMR standard (skis/snowboard/bike/protective equipment) This role is being posted to fill a vacant position This is an active job opening and we hire this position consistently throughout the winter season. If this position is posted, we are still accepting applications and encourage you to apply AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE Blue Mountain Resort Company Overview Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. Alterra Company Overview Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

What you’ll do

Monitor and maintain safe conditions on resort hills, trails, and activities, provide first-response care, and assist guests in all weather conditions. Investigate and document incidents, maintain first-response equipment, and participate in search and rescue and related investigations as required.

Requirements

Applicants must be at least 18, hold current First Responder-level first aid or equivalent certification with a minimum of HCP-CPR, and have a valid Ontario G driver's license. They must be strong intermediate skiers or snowboarders, able to work all shifts and resort areas, and have equipment meeting resort standards; a criminal background check is required.

Benefits

• Complimentary And Discounted Attraction Access • Discounted Resort Dining • Retail Discounts • Free Therapy And Wellness Resources • Employee Events

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• Risk Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• First Aid
• First Response
• HCP-CPR
• Skiing
• Snowboarding
• Trail Safety Monitoring
• Incident Investigation
• Incident Documentation
• Customer Service
• Search And Rescue
• Equipment Maintenance
• Guest Communication
• Risk Management
• Valid Ontario Driver's License

Job areas

• Sports & Recreation
• Security & Safety
• Hospitality
• Customer Service & Support