Scheduling Coordinator

Job summary

The Scheduling Coordinator manages daily staff schedules for caregivers and nurses while ensuring client care needs are met. They are responsible for filling shifts, maintaining accurate records, and communicating effectively with staff and families.

Job details

Job Title: Scheduling Coordinator Job Type: Full-Time, Part-Time Location: Toronto, Ontario Company: C-Care Health Services About Us C-Care Health Services is a Toronto-based home health care agency providing professional and compassionate care services to clients and families across the Greater Toronto Area. We are seeking a reliable and detail-oriented Scheduling Coordinator to join our team. Position Summary The Scheduling Coordinator is responsible for supporting the day-to-day scheduling of caregivers, Personal Support Workers, nurses, and other care staff. This role requires strong communication skills, attention to detail, and the ability to respond quickly to changing client and staffing needs. The successful candidate must be organized, professional, and comfortable working in a fast-paced environment where priorities can change throughout the day. Key Responsibilities * Coordinate and maintain staff schedules based on client care needs and employee availability * Communicate with caregivers, clients, families, and internal team members in a professional manner * Fill open shifts, manage schedule changes, and assist with last-minute staffing needs * Confirm staff attendance, availability, and shift details as required * Update scheduling software and maintain accurate scheduling records * Respond to calls, emails, and scheduling inquiries in a timely manner * Escalate client concerns, staffing issues, cancellations, or urgent matters to management when needed * Support continuity of care by helping ensure consistent staffing whenever possible * Follow company policies, confidentiality requirements, and documentation procedures * Assist with other administrative and operational duties as assigned Qualifications * Previous scheduling, staffing, administrative, or customer service experience is preferred * Experience in home care, health care, staffing, or a related environment is an asset * Strong verbal and written communication skills * Excellent organizational and time-management skills * Ability to multitask and remain calm under pressure * Strong attention to detail and accuracy * Comfortable using scheduling software, email, Microsoft Office, and phone systems * Professional, dependable, and able to work both independently and as part of a team * Ability to handle confidential information with discretion * Ability to work in a high pace environment and handle stressful situations Why Join C-Care Health Services? * Supportive and professional team environment * Opportunity to gain experience in the home health care sector * Potential for long-term employment * Meaningful work supporting clients, families, and frontline care staff We thank all applicants for their interest; however, only those selected for an interview will be contacted. C-Care Health Services is an equal opportunity employer, and we remain committed to establishing a hiring process that is fair, equal, and inclusive. Our commitment to diversity and inclusion is integral to our values, and we strive to create a workplace that is accepting of unique perspectives and talents of every team member. Rest assured that your application will be assessed based purely on skills, qualifications, and operational needs. If you require an accommodation to submit your application or participate in the hiring process, please contact hr @c-care.ca. We are happy to work with you and support you through the hiring process to ensure that we meet your accessibility needs.

What you’ll do

The Scheduling Coordinator manages daily staff schedules for caregivers and nurses while ensuring client care needs are met. They are responsible for filling shifts, maintaining accurate records, and communicating effectively with staff and families.

Requirements

Candidates should have previous experience in scheduling, staffing, or customer service, preferably within a healthcare environment. Strong organizational, communication, and multitasking skills are required to succeed in this fast-paced role.

Benefits

• Supportive and professional team environment
• Opportunity to gain experience in the home health care sector
• Potential for long-term employment
• Meaningful work

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• Staffing
• Communication
• Attention to detail
• Organizational skills
• Time-management
• Multitasking
• Microsoft Office
• Customer service
• Data entry
• Problem solving
• Professionalism
• Confidentiality
• Teamwork
• Composure
• Compassion
• Management
• Customer Service
• Home Health Care
• Time Management
• Calmness Under Pressure
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Human Resources
• Scheduling Coordinator
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks

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