Post Office Assistant
The Post Office Assistant is responsible for selling postal products, processing mail, and providing information to the public. They must also resolve delivery and service issues while maintaining a customer-focused approach.
- On-site
- Ottawa, ON
- Posted Aug 13, 2026
- Apply by Aug 28, 2026
- 1 position
Job summary
Job Requisition Id: 202961 Business Function: Retail Primary City: Osgoode Province: Ontario Employment Type: Part-Time Employment Status: Permanent Language Requirement: Bilingual Imperative (--BB) Employee Class and Level: RVSGD11 - Level 1 Working Hours: 4.25 (Monday: 10:00-11:00, Saturday: 09:00-12:15)Salary: $20.54Job Closing Date (YYYY-MM-DD): 2026-08-27Job Description If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking a part-time Post Office Assistant who will use a customer-focused approach when providing counter services to customers. Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed. Job Responsibilities • Sell postal products and service to the business community and public • Sort, distribute and process mail into appropriate classifications • Provide customers with information and forms • Address delivery and service difficulties to resolve problems thoroughly and quickly Job Responsibilities (continued) Qualifications • High school or provincial equivalency and/or experience in business administration • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions • Understanding of general or post office accounting systems. • Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time Other Information Canada Post’s values and behaviours Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
What you’ll do
The Post Office Assistant is responsible for selling postal products, processing mail, and providing information to the public. They must also resolve delivery and service issues while maintaining a customer-focused approach.
Requirements
Candidates must have a high school diploma or equivalent and experience in retail or service environments. The role requires the physical ability to lift up to 50 lbs and stand for extended periods.
Listed skills
- Customer servicePreferred
- Problem solvingPreferred
- Cash handlingPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Retail sales
- Cash handling
- Mail processing
- Postal product knowledge
- Problem solving
- Accounting systems
- Physical fitness
- Communication
- Business Management Training
- Accounting Systems
- Multilingualism
- Customer Service
- Sales
- Mail Sorting
Job areas
- Retail
- Customer Service & Support
- Logistics
- Administrative
- Post Office Assistant
- Postal Service / Mail Room Worker
- Mail Carriers and Sorting Clerks
- Postal Service Clerks
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Apply by
- Aug 28, 2026
- Posting language
- English
- Working hours
- 5 hours per week