Deskside Support Student
- Calgary, AB
- On-site
- Posted Aug 17, 2026
- 1 position
Opens an external site
- Employment type
- Internship / apprenticeship, Full-time, Part-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The role involves diagnosing and resolving technical incidents, supporting AV and conferencing equipment, and managing mobile devices and printer fleets. Additionally, the student will contribute to the knowledge base and assist with various Information Systems projects.
Job details
The role involves diagnosing and resolving technical incidents, supporting AV and conferencing equipment, and managing mobile devices and printer fleets. Additionally, the student will contribute to the knowledge base and assist with various Information Systems projects. Candidates must be currently enrolled in the 2nd, 3rd, or 4th year of an Information Systems diploma or degree program. Proficiency in Windows 11, Office 365, and hardware troubleshooting is required, along with strong analytical and communication skills.
What you’ll do
The role involves diagnosing and resolving technical incidents, supporting AV and conferencing equipment, and managing mobile devices and printer fleets. Additionally, the student will contribute to the knowledge base and assist with various Information Systems projects.
Requirements
Candidates must be currently enrolled in the 2nd, 3rd, or 4th year of an Information Systems diploma or degree program. Proficiency in Windows 11, Office 365, and hardware troubleshooting is required, along with strong analytical and communication skills.
Benefits
- Competitive salary
- Paid time off during Christmas week
- Summer Fridays in July and August
- Volunteer opportunities
- Relocation assistance
Listed skills
- Problem solving · Preferred
- Collaboration · Preferred
- Communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Incident support
- Application support
- Problem-solving
- Analytical skills
- Communication
- Collaboration
- AV support
- Conferencing tech support
- Technical writing
- Mobile device management
- Printer fleet management
- Windows 11
- Citrix XenApp
- Office 365
- Ticketing systems
- Hardware troubleshooting
Job areas
- Technology
- Customer Service & Support
- Energy
- Software
- Administrative
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