Opens an external site
- Employment type
- Part-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The host/hostess is responsible for warmly greeting and seating guests while managing wait times and floor flow. They also provide service support to waitstaff and maintain the cleanliness and organization of the dining and host areas.
Job details
Food & Beverage Host/Hostess – part time Century Mile Racetrack and Casino Welcome Guests to Century Mile Racetrack and Casino At Century Mile Racetrack and Casino, great service sets the tone for a fantastic visit. We are looking for a reliable, friendly, and detail-oriented Food & Beverage Host/Hostess who will develop, maintain and enhance positive relations with all guests and staff members. If you enjoy a active workplace, thrive in a customer-focused environment, and take pride in delivering great hospitality, we’d love to have you on our team. Key Responsibilities * Guest Reception & Seating: Warmly greet arriving guests, manage waiting lists efficiently, estimate wait times, and seat parties accurately. * Service Support: Communicate seating arrangements to waitstaff, assist with food and beverage delivery when needed, and help clear and reset tables to maintain floor flow. * Guest Relations: Answer questions regarding menu items, casino amenities, and venue offerings while professionally resolving guest inquiries or concerns. * Venue Readiness: Keep the host station, dining areas, and service stations clean, organized, and fully stocked throughout your shift. * Team Collaboration: Work closely with kitchen, floor staff, and management to ensure a smooth dining operation. Qualifications * Experience: Prior experience in hosting, serving, or customer service within a restaurant or hospitality environment. * Skills: Strong communication, time-management, and problem-solving skills with the ability to handle peak service hours smoothly. * Certifications: Valid AGLC ProServe certification and the ability to pass a standard criminal record check. * Requirements: High school diploma (or equivalent experience), strong punctuality, and a professional presentation. What We Offer * Competitive Pay: Base wage plus gratuities. * Employee Discounts: Discounts on food and venue offerings. * Convenience: Free, secure on-site parking. * Employee Support: Access to our Employee Assistance Program (EAP). * Career Growth: Opportunities to learn new skills and advance within our casino and hospitality operations. How to Apply Ready to join our team? Submit your resume today to apply for the Food & Beverage Host/Hostess role at Century Mile Racetrack and Casino.
What you’ll do
The host/hostess is responsible for warmly greeting and seating guests while managing wait times and floor flow. They also provide service support to waitstaff and maintain the cleanliness and organization of the dining and host areas.
Requirements
Candidates must have prior experience in hosting, serving, or customer service and possess a valid AGLC ProServe certification. A high school diploma or equivalent is required, along with strong communication skills and the ability to pass a criminal record check.
Benefits
- Competitive pay
- Gratuities
- Employee discounts
- Free on-site parking
- Employee assistance program
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- Communication · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Guest reception
- Customer service
- Communication
- Time management
- Problem-solving
- Hospitality
- Table maintenance
- Menu knowledge
- Conflict resolution
- Professional Presentation
- Guest Relations
- Management
- Customer Service
- Employee Assistance Programs
- Problem Solving
- Operations
- Punctuality
- Restaurant Operation
- Time Management
- Teamwork
- Detail Oriented
Job areas
- Hospitality
- Food & Beverage
- Customer Service & Support
- Food and Beverage Host/Hostess
- Host / Hostess
- Waiters
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
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