Beauty Advisor-Charlotte Tilbury-Holt Renfrew Yorkdale- Part-time

Beauty Advisor Job Description OVERALL PURPOSE OF THE ROLE{{{{:}}}} An ambassador for the Charlotte Tilbury brand, the Beauty Advisor will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. MAIN DUTIES AND RESPONSIBILITIES{{{{:}}}} Sales Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI's) - examples; Average Unit Sales (AUS) and Items Per Transaction (IPT) Communicate and manage agreed goals. Responsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines. Customer Service Manage customer queries, through the use of sound judgement and achieving positive outcomes Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry Take every opportunity to extend exceptional customer service beyond the in-store experience. Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff. Determine individual and team sales targets to meet and exceed plan Analyze business performance and proactively plan strategy within day-to-day business and events. Consistently promote the Tilbury Touch to the team and customers. Lead by example always to promote the Tilbury Touch and exceptional customer service Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style Ensure that the counter is ‘customer ready' from open to close of business Maintain the required inventory levels and accurate stock files Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team Maintain technology on counter Raise operational issues for resolution in a timely manner Store and Retail Partner Relationships Establish and develop a cooperative and mutually respectful relationship with the store retail operations team Schedule team to optimize coverage according to customer flow Maintain excellent counter hygiene standards Maintain the store standards and policies at all times

The Beauty Advisor is responsible for driving financial results and meeting KPIs while providing exceptional customer service. They must maintain the counter's visual standards, manage inventory, and foster a professional relationship with the retail partner.

The candidate should possess an entrepreneurial spirit and the ability to deliver high standards of artistry and service. They must be capable of managing customer queries and collaborating with team members to achieve sales targets.

• Customer servicePreferred
• SalesPreferred
• Business analysisPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• KPI Management
• Retail Artistry
• Visual Merchandising
• Inventory Management
• Team Leadership
• Stock Management
• Relationship Management
• Business Analysis

• Retail
• Sales
• Customer Service & Support
• Management & Leadership

Minimum experience

0+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available