Victim Services Case Worker - Term Contract (26-076) - External Closes Nov 13/26

Job summary

The case worker provides crisis intervention, emotional support, and practical assistance to victims of crime and trauma. They operate within the community policing team and must be available for after-hours call-outs.

Job details

Company Description Naturally, Campbell River – Located on Vancouver Island, the City of Campbell River offers a rare combination of a welcoming small-town feel with large-city amenities. We are a 45-minute drive from the winter and summer activities of Mount Washington, and just minutes from more than 100 km of all levels of mountain biking and hiking trails, plus easy access to the ocean, rivers and lakes for sports fishing, kayaking, paddle boarding and whale watching. Job Description The Role: Reporting to the Police Services Supervisor, this position provides crisis intervention, emotional support, and practical assistance to victims of crime and trauma. Services are delivered in accordance with Ministry of Public Safety and Solicitor General expectations, applicable federal and/or provincial legislation and organizational policies, using a trauma-informed and client-centered approach. The position operates as part of the Community Policing team, under the direction of the Community Policing Coordinator, and collaborates with the broader Police Services department. Flexibility in scheduling work hours will be involved in this position. The incumbent is expected to work with minimal supervision and adjust shifts according to evening and weekend meetings, conferences, and training seminars. Attendance at after-hours call-outs is a requirement of this position. This position is exempt from the provisions of the City of Campbell River/C.U.P.E. Local 401 Collective Agreement and is employed as a contract position with the potential of renewal upon mutual agreement. The incumbent is expected to supply their own vehicle on the job within the contract allowance. What we offer: The rate of pay for this contract position is $35.04 per hour, based on a 25-hour work week. This contract position runs until March 31st, 2027. Contract renewal beyond March 31st, 2027, is subject to budget approval. Qualifications Our ideal candidate will have: High School Graduation (or equivalent). Must possess and maintain a valid BC Driver’s License and provide and maintain a clear driver’s abstract, as per city policy. Must pass and maintain RCMP Reliability security screening. Minimum three (3) years’ experience (within the last seven (7) years) in a social services environment, including at least one (1) year working with victims of crime, trauma or vulnerable populations. Victim Services Case Worker - Job Description Additional Information Posting closing date: November 13, 2026 Posting Number: 26-076 Please Note: We will be contacting applicants who meet our requirements as applications are received, and this posting may close ahead of the official closing date if a successful candidate is identified. Before you apply: You will be asked to upload a cover letter and resume as part of the application process. You will also be asked to answer some screening questions related to the position. Questions? Email [email protected] Pay Type: Hourly Compensation: up to CAD 35.04 - hourly

What you’ll do

The case worker provides crisis intervention, emotional support, and practical assistance to victims of crime and trauma. They operate within the community policing team and must be available for after-hours call-outs.

Requirements

Candidates must have a high school diploma and at least three years of experience in a social services environment, including one year working with vulnerable populations. A valid driver's license and the ability to pass an RCMP reliability security screening are mandatory.

Listed skills

• crisis intervention · Preferred
• record keeping · Preferred
• case management · Preferred
• Emotional support · Preferred
• Communication Skills · Preferred
• social services · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis intervention
• Emotional support
• Trauma-informed care
• Client-centered approach
• Community policing
• Case management
• Social services
• Conflict resolution
• Communication skills
• Record keeping
• Valid Driver's License
• Scheduling
• Social Work
• Trauma Care
• Crisis Intervention
• Community Policing

Job areas

• Social Services
• Government & Public Sector
• Security & Safety
• Social Services Case Worker
• Case Worker
• Social Work Associate Professionals
• Child, Family, and School Social Workers

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