Clerk - Concessions (Part-Time)

POSITION SUMMARY: Under the supervision of the Field Supervisor – Concessions, prepares and serves food & beverages to the public and assists with the operation of concessions. MAJOR RESPONSIBILITIES: Provides superior customer service in preparing and serving food, beverage and concession items to the public. Receives payments, deposits daily revenue, and completes daily cash summary sheets; ensures daily deposits and float are balanced. Assists with maintaining concession stock and stock records, which may include monitoring stock spoilage, ordering, receiving, and transferring stock. Keeps the concession area clean and tidy. May be required on occasion to perform Field Supervisor - Concession duties. Performs such other related duties as may be assigned. QUALIFICATIONS: Education/Experience: Minimum grade 10 education, together with previous experience handling cash, preferably in a food and beverage setting Skills/Abilities: Musts have good customer service and communication skills and be courteous and tactful in dealing with the public Ability to practice good lifting, safety, and sanitation techniques Ability to function and contribute as an effective team member and to work independently Working knowledge of the Occupational Health and Safety Act as it applies to this work Assets: Ontario Smart Serve preferred Current Safe food handling certification along with previous experience working in a food service operation CONDITIONS OF EMPLOYMENT: Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC) Will be required to work evenings, weekends and irregular shifts Must attain safe food handling certification within 3 months of hire, and maintain safe food handling certification General Information: As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community. ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include: Photos Any certificates that have photo identification Driver’s licences Police records checks Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application. ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process. PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866 The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all. The City of Thunder Bay is a place where art, culture and nature come together! Watch this video to learn more about our City at:

Prepare and serve food and beverages to the public while providing superior customer service. Manage financial transactions, including receiving payments, balancing daily deposits, and maintaining stock records.

Requires a minimum grade 10 education and previous experience in cash handling, preferably within a food and beverage setting. Candidates must be able to obtain safe food handling certification and pass a criminal record check.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Food Preparation
• Beverage Service
• Communication Skills
• Inventory Management
• Sanitation Techniques
• Teamwork
• Time Management
• Safety Compliance
• Tactfulness
• Communication
• Food Services
• Occupational Safety And Health
• Food Safety And Sanitation
• Sanitation

• Food & Beverage
• Hospitality
• Customer Service & Support
• Government & Public Sector
• Retail
• Concessions Manager
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum education

High school

Minimum experience

0+ years

Apply by

Feb 1, 2027

Posting language

English

Working hours

40 hours per week