Sale Lead

Job summary

The Sales Lead supports in-store activities to achieve sales and profitability targets while maintaining company standards. They are responsible for coaching the team, managing operational tasks, and ensuring a customer-obsessed store environment.

Job details

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment. CORE ACCOUNTABILITIES: Deliver financial results: * Drive financial growth by achieving sales and key KPI goals * Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities * Coach staff to exceed individual and store goals Build a dedicated and good-natured team: * Support and maintain a positive store environment by leading and developing a quality store team * Assists in training and development * Urgently partners on performance issues Create a culture of customer obsession that caters to the extraordinary achiever: * Deliver extraordinary customer service through your store team * Support and maintain visual merchandising standards consistent with company expectations Deliver operational consistency: * Achieve all operational objectives with regards to loss prevention, health, and safety * Supports the team to ensure compliance of all company policies and procedures As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related. Qualifications * Part-Time Position * Related field experience preferred * Candidates must be at least 16 years of age * Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs * Must have an independent work ethic, time management skills, and personal accountability * Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention * Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed * Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment * Knowledge in coaching and training * Demonstrated ability to support a team-oriented environment * Able to effectively communicate in verbal and written English * Computer skills including POS Systems and Microsoft Office * Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities * Ability to lift, push, and pull up to 25-50 pounds occasionally * Holds store keys and regularly participates in store opening and closing functions

What you’ll do

The Sales Lead supports in-store activities to achieve sales and profitability targets while maintaining company standards. They are responsible for coaching the team, managing operational tasks, and ensuring a customer-obsessed store environment.

Requirements

Candidates must be at least 16 years old with a flexible schedule to work nights, weekends, and holidays. Previous retail experience is preferred, along with strong leadership, communication, and operational skills.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Training · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales leadership
• Customer service
• Team development
• Visual merchandising
• Inventory control
• Loss prevention
• Operational management
• Coaching
• Training
• Time management
• POS systems
• Microsoft Office
• Communication
• Performance management
• Financial goal setting
• Accountability
• Lifting Ability
• Strong Work Ethic
• Cleanliness
• Customer Service
• Computer Literacy
• Training And Development
• Sales
• Inventory Control
• Key Performance Indicators (KPIs)
• Loss Prevention
• Merchandising
• Time Management
• Visual Merchandising
• Written English
• Team Oriented

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Line Leader
• Sales Lead
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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