Property Manager (Part-Time)

Job summary

The Property Manager oversees daily operations, staffing, and resident relations at the land lease community to ensure profitability and a welcoming environment. They are responsible for financial management, including budgeting and payroll, as well as maintaining property infrastructure and safety standards.

Job details

About Compass Communities With coast-to-coast communities and over 12,000 home sites, Compass Communities is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces. We're a company that's all about people and relationships. At a time when home ownership can feel increasingly out of reach, Compass helps turn what may seem like a pipe dream into reality, building vibrant communities across Canada. Because though we're in the business of housing, we never lose sight of what makes a home. For more information on Compass Communities visit www.compasscommunities.ca [http://www.compasscommunities.ca]. Role Summary Reporting to the Regional Manager, the Property (Community) Manager oversees operations, staffing, planning and resident relations at our residential land lease communities. They are a proactive self-starter who thrives in a fast-paced and changing environment and can think like an investor to promote profitability. This role is a combination of property and people management, with a focus on delivering exceptional customer service and fostering a positive community environment. They act as the primary contact for residents and staff, ensuring a safe, welcoming, and well-maintained environment. This is a permanent, part-time position, working out of the site office at our Sunset Estates Community. Core Responsibilities Customer Relations * Act as the primary point of contact for residents. This includes addressing concerns, resolving complaints, and creating a positive, customer-friendly environment; * Train staff to deliver exceptional service and build strong brand recognition; * Ensure a safe and enjoyable environment for residents and employees; * Conduct regular property tours and address customer concerns promptly. Personnel Management * Manage, train, and supervise on-site administrative and maintenance staff; * Be a positive role model that leads by example; * Manage recruitment, training, performance evaluations, and disciplinary actions; * Ensure adherence to company policies and budgeted wage costs; * Maintain staffing levels and oversee employee scheduling and leave. Community Operations * Conduct regular property tours to ensure the community is well-maintained and safe for residents and staff. This also involves implementing community policies and procedures; * Foster a customer-friendly, team-based work environment; * Promote operational efficiency and support company policies; * Attend regional meetings and maintain positive relationships with stakeholders; * Collaborate with Compass’s corporate and regional teams and ensure business plans are implemented to achieve financial goals; * Procure goods and services from vendors in accordance with company procedures; * Coordinate with contractors and vendors for timely project completion; * Inspect infrastructure and common areas for safety and maintenance; * Oversee home moves and fire safety compliance. Financial Management * Oversee the community's financial health by managing operational and capital improvement budgets, tracking all financial transactions, and processing payroll; * Contribute to the preparation of operating and capital budgets; * Ensure accurate financial reporting and payroll processing; * Manage procurement and petty cash; * Maximize collections efficiency. Health & Safety * Ensure safe operations and facility maintenance; * Enforce safety procedures and equipment usage; * Report hazards and incidents per company policy. Tenant & Resident Relations * Manage leases, rent payments, deferrals, and terminations; * Address resident concerns and distribute notices; * Attend regulatory hearings; * Conduct new tenant interviews; * Organize community events; * Assist with the marketing to potential residents and conducting sales/rental tours of community-owned homes. Required Skills and Experience * Minimum 5 years of relevant experience; a background in property management is preferred. Hospitality or other customer-focused business experience will be considered; * Strong leadership, decision-making, and interpersonal skills; * Experience managing budgets, staff, and resident relations; * Excellent interpersonal and communication skills to effectively interact with a diverse group of people; * Strong organizational, time management, and problem-solving abilities; * Proficiency in common computer software, such as Microsoft Word, Excel, and Outlook. * A valid driver's license is required Our people are what makes us different. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. Successful applicants will also be subject to a background check.

What you’ll do

The Property Manager oversees daily operations, staffing, and resident relations at the land lease community to ensure profitability and a welcoming environment. They are responsible for financial management, including budgeting and payroll, as well as maintaining property infrastructure and safety standards.

Requirements

Candidates must have a minimum of 5 years of relevant experience, preferably in property management or a customer-focused industry. Strong leadership, organizational, and computer skills are required, along with a valid driver's license.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Financial Reporting · Preferred
• Leadership · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Property management
• Leadership
• Budgeting
• Staff supervision
• Customer service
• Conflict resolution
• Financial reporting
• Payroll processing
• Vendor management
• Communication skills
• Organizational skills
• Problem-solving
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Health and safety compliance
• Performance Review
• Communication
• Planning
• Management
• Operations
• Problem Solving
• Procurement
• Decision Making
• Marketing
• Customer Relationship Management
• Interpersonal Communications
• Sales
• Customer Service
• Time Management
• Self-Starter
• Collections
• Operational Efficiency
• Valid Driver's License
• Fire Safety
• People Management
• Financial Management
• Financial Statements
• Scheduling
• Legal Hearings
• Safety Procedures
• Payroll Processing
• Facility Repair And Maintenance
• Property Management
• Workplace Diversity

Job areas

• Management & Leadership
• Customer Service & Support
• Administrative
• Finance & Accounting
• Sales
• Property Manager
• Real Estate Agents and Property Managers
• Property, Real Estate, and Community Association Managers