Valet Parking Attendant

We are hiring a Valet Parking Attendant! OUR STORY At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel. Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do. OUR ROLE We are in search of a warm, friendly, courteous, and professional Valet Parking Attendant, responsible for greeting guests upon their arrival and providing customer service excellence by parking and retrieving guest vehicles and providing luggage service. If you enjoy engaging with others, have a winning personality and clean driver’s abstract, we want to meet you! Key accountabilities include: * Always provide the highest quality of service to our guests and associates alike. * Accommodate guests by opening doors and assisting with luggage or other heavy items. * Direct traffic in the parking area as needed and assist guests in entering and leaving the parking area. * Collect and accurately label keys belonging to guests to ensure their proper return. * Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws. * Operate vehicles safely and responsibility. * Maintain lobby, front door, valet stand, and luggage room cleanliness and order. * Market the entire hotel when rooming a guest. * Maintain complete knowledge of hotel amenities and layout, local attractions, and airport transportation. * Keep up to date on in-house groups and functions. * Issue proper luggage tags, stores bags properly, cross-reference when issuing. * Ensure deliveries/luggage are brought to correct rooms. * Always demonstrate a readiness to help. * Operate bell carts with care, so as not to damage property or cause injury. * Able to accurately give directions and information regarding the immediate and metro areas. * Demonstrate thorough knowledge of all emergency procedures. * Practice safety standards at all times, leading by example. YOUR STORY * An experienced professional with a minimum of one year of experience as a parking attendant in a similar operation or hotel property. * Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety. * Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty. * Someone with a class 5 driver’s license and ability to drive both a manual and automatic transmission. * The holder of a clean driver’s abstract. * An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently. * Able to work well under pressure and enjoy a fast-paced environment. * An excellent communicator who values teamwork and collaboration. * Able to work a variety of shifts, including mornings, evenings, weekends and holidays. * Physically able to frequently stand, sit, walk, bend, stoop, kneel, push, pull, crouch, and lift or carry objects up to 40 pounds or more. Benefits * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer: “We Are Concord!” Apply today! We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

The Valet Parking Attendant is responsible for greeting guests, parking and retrieving vehicles, and providing luggage assistance. They must also maintain the cleanliness of the lobby and valet areas while providing information about hotel amenities and local attractions.

Candidates must have at least one year of experience in a similar role and possess a valid class 5 driver's license with a clean abstract. The role requires the ability to drive both manual and automatic transmissions and the physical capability to lift up to 40 pounds.

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • Tuition assistance • Discounted room rates • Training and development

• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Valet parking
• Vehicle operation
• Communication
• Problem-solving
• Teamwork
• Traffic management
• Safety compliance
• Hospitality
• Luggage handling
• Strong Work Ethic
• Valid Driver's License
• Cleanliness
• Customer Service
• Training And Development
• Emergency Procedures
• Problem Solving
• Safety Standards
• Punctuality
• Troubleshooting (Problem Solving)
• Collections
• Reliability
• Greeting Customers
• Airport Transportation

• Hospitality
• Transportation
• Customer Service & Support
• Administrative
• Valet Parking Attendant
• Valet / Parking Lot Attendant
• Car, Taxi and Van Drivers
• Parking Attendants

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week