Casual - Outreach Worker (Prince George)

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide outreach support to client(s) referred to Connective by Community Living British Columbia to enable their adjustment to, and success with life in the community. STATUS AND CLASSIFICATION Unionized. This position is open to applicants of all genders. HOURS Casual employees must be available for at least 14 shifts per month. Shifts available from Monday to Sunday, 0800 - 1600, 0900 -1700, and 1000 - 1800. If you are working full-time, or if you are a full-time student, we ask candidates to have an availability of at least 10 shifts per month (this is subject to employer or enrollment proof). This position requires the ability to work flexible hours. WHAT WE OFFER?* Committed Living Wage Employer 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC 2023 High-Performance Culture Award from SupportingLines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) *Benefits are for Full-Time and Part-Time employees working 20 hours per week or more REPORTING AND WORKING RELATIONSHIPS Reports and is accountable to the Program Manager or their designate Participates as a member of Connective team to ensure quality and continuity of services to clients Liaises with staff and volunteers of community and government agencies as required Liaises with Connective staff as necessary Accepts clinical direction from the care team Participates as a member of Connective staff team KEY ACCOUNTABILITIES Receives referrals from CLBC Works with the client, researches background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities Supports individuals in their housing/residential settings Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short and long-term goals Ensures issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment and education are addressed in this plan Ensures clients’ ongoing legal, mental, and physical health issues are addressed in this plan When and as needed provides a wide range of interventions to enable the client to address and accomplish the established goals Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals On the clients’ behalf, is a resource to other professionals, including but not limited to the courts, probation services, and community and institutional psychiatric services Maintains extensive records and case notes in accordance with CLBC policies and standards Completes monthly progress reports Participates in staff and tenant/staff meetings as instructed by the Program Manager Other duties as subsequently negotiated WORKING CONDITIONS Functions independently, while remaining a crucial member of the care team Adheres to Connective policies and procedures Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules Is a member of CUPE Local 1936-11 Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual EXPERIENCE AND SKILLS Graduate with a Diploma or Certificate in Social Services and one-year of relevant experience is preferred Experience with clients with acquired brain injuries, a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders A demonstrated and clear ability to respond well in crisis situations Understanding of providing service to people with different learning Abilities Extensive knowledge of community services as they relate to persons with psychiatric involvement Experience in assessment, case/care plan development and implementation Demonstrated ability to deal with potential violence Demonstrated ability to develop programs tailored to the particular diverse needs of the individual Professional or lived experience working with vulnerable populations experiencing multiple barriers Excellent written and verbal communication skills in English REQUIREMENTS Ability to successfully pass a reference check Ability to successfully complete a Vulnerable Persons Criminal Records Check Current Emergency First Aid Certificate: Certificates accepted in B.C. - WorkSafeBC Valid Class 5 driver’s license Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements COMPENSATION As Connective is a unionized environment, the starting wage is $29.22 per hour. Plus, benefits enrollment as per the Collective Agreement. Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role. WHAT WE OFFER? Committed Living Wage Employer 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC 2023 High-Performance Culture Award from Supporting Lines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) INCLUSION At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities. For more information on Connective’s services and locations, visit our website at https://connective.ca/

Provide outreach support to clients referred by Community Living British Columbia to facilitate their adjustment and success in the community. Develop and implement intervention plans while maintaining extensive case notes and collaborating with a multidisciplinary care team.

Requires a diploma or certificate in social services and one year of relevant experience. Candidates must possess a valid Class 5 driver's license, personal transportation, and successfully pass a vulnerable persons criminal records check.

• Health insurance • Wellness program • Pension plan • Employee family assistance program • Mental health support • On-demand pay • Career development

• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Case management
• Crisis intervention
• Assessment
• Communication
• Documentation
• Conflict resolution
• Social services
• Client support
• Interpersonal skills
• Record keeping
• Emergency First Aid
• Neurotrauma
• Benefits Enrollment Processes
• Valid Driver's License
• Psychiatry
• Mental Health
• Medical Records
• Social Work
• Communicable Diseases
• Developmental Disabilities
• Disabilities
• English Language
• Innovation
• Personality Disorder
• Stress Management
• Probation
• Program Management
• Verbal Communication Skills
• Progress Reporting

• Social Services
• Healthcare
• Administrative
• Outreach Worker
• Social / Human Services Assistant
• Social Work Associate Professionals
• Social and Human Service Assistants

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Sep 12, 2026

Posting language

English

Working hours

40 hours per week