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Distress Centre Calgary

Verified Job Source

24 Hour Support | Counselling | Referrals

Calgary, Alberta

Individual and Family Services
51–200 people

About

Distress Centre Calgary (DCC) provides 24 hour crisis support, professional counselling, and 211 referrals to hundreds of community, social, government and health resources - all at no cost. DCC ensures that everyone has a place to turn to in a time of crisis. For 50 years DCC has provided a critical service to every citizen in Calgary and area. 24 Hour Support: If you need to talk, Distress Centre is here to listen. Anyone can contact Distress Centre 24/7 by phone, text or chat. All conversations are confidential. Phone or text 403-266-HELP (4357) or chat online at distresscentre.com Youth support: ConnecTeen is Distress Centre’s youth peer support service, offering youth a choice in how to connect with our volunteers. 24 hour support is offered by phone, text and chat and peer support is available from 3-10pm on weekdays and 12-10pm on weekends. www.CalgaryConnecTeen.com 211 24 Hour Information & Referral Service: Dial 2-1-1, text INFO to 211 or visit ab.211.ca and click “live chat.”

Open positions

Financial Wellness Navigator

On-site · Calgary

The Financial Wellness Navigator provides person-centred financial support to individuals experiencing or at risk of homelessness, including budget planning and benefit access. They are also responsible for preparing and filing income tax returns in accordance with CVITP and CRA policies.

Call Diversion and Navigation Specialist

On-site · Calgary

The specialist provides crisis intervention and system navigation for 911 callers, assessing safety and risk while connecting individuals to appropriate mental health or community resources. They also document assessments, maintain safety plans, and collaborate with emergency services and outreach teams.

988 National Crisis Line Worker

On-site · Calgary

The 988 National Crisis Line Worker is responsible for answering incoming calls and texts to provide crisis de-escalation and support. They also perform risk assessments, create safety plans, and maintain accurate records of all interactions.

211 Community Resource Specialist

Hybrid · Calgary

The Community Resource Specialist provides front-line navigation for individuals contacting 211 via phone, text, and chat to connect them with appropriate community services. They are responsible for assessing needs, providing accurate referrals, and maintaining database integrity within a 24/7 contact centre environment.

Midnight Crisis Line Worker

On-site · Calgary

Provide overnight crisis support by answering calls, assessing safety risks, and offering emotional stabilization and referrals. Document all interactions and perform follow-up calls to ensure caller safety and connection to resources.