Victim Services Crisis Worker

Job summary

Provide immediate crisis intervention, emotional support, information, and referrals to victims, witnesses, and family members affected by crime, serious accidents, and traumatic events. Respond to police call-outs, help clients navigate the criminal justice system and access essential services, and guide Victim Services volunteers.

Job details

Victim Services Crisis Worker - Temporary Part-Time (4-19 hours/week) Are you compassionate, resilient, and committed to supporting individuals during some of the most challenging moments of their lives? The Victim Services Crisis Worker provides immediate crisis intervention, emotional support, information, and referrals to victims, witnesses, and family members impacted by crime, serious accidents, and traumatic events. Working closely with the RCMP and community service providers, this role responds to police call-outs, assists clients in navigating the criminal justice system, coordinates access to essential services, and helps ensure victims receive timely and compassionate support. The successful candidate will possess strong crisis intervention skills, sound knowledge of community resources and the justice system, and the ability to remain calm and effective in emotionally demanding situations. This position also provides guidance and support to Victim Services volunteers while upholding the RCMP core values of integrity, respect, compassion, responsibility, and excellence. This temporary part-time position requires availability for approximately 4–19 hours per week. Shifts range Sunday to Saturday 7:00am-9:00pm, primarily during evenings and weekends. Employees may be scheduled for standby duty shifts to respond to call-outs as necessary. What we’re looking for: Post-secondary coursework in sociology, psychology, criminology, social work, or a related social science discipline. Experience providing support to individuals affected by crisis, trauma, or other challenging life circumstances. Ability to remain calm and exercise sound judgment in emotionally charged and rapidly evolving situations. Comfortable navigating through uneven terrain and/or sitting for extended periods of time Ability to obtain and maintain an enhanced RCMP security clearance 20-minute driving proximity to the Squamish RCMP detachment while on shift Ability to work some nights and weekends Valid BC Class 5 Driver’s License Who we are: The District of Squamish is a progressive and growing community. Our friendly, small-town setting, spectacular natural environment, thriving arts, culture and heritage scene and world-class recreational opportunities offer an incredible live-work-play lifestyle that few places can beat. We are a team of fun-loving yet highly dedicated and hardworking professionals who are committed to continuous learning, improvement, and excellence in service to our citizens - and so is our ideal candidate. Our Vision: Our organization is a thriving community, serving the thriving community of Squamish. Our Mission: We lead, facilitate and partner to ensure a liveable and sustainable Squamish. Our Core Values: Respect, Integrity, Connection, Progress Think you would be the perfect fit? Then come and Deliver Outstanding Service at the District of Squamish! This position offers an hourly rate of $32.45, plus 12% in lieu of benefits following successful completion of the probation period (455 hours worked). Additional benefits include vacation and statutory holiday pay, and access to the Employee and Family Assistance Program. Additional premiums include $1.00/hour for shifts worked after 5:30 PM and before 7:00 AM. We can’t wait to hear from you! A complete job advertisement can be viewed at: http://squamish.ca/yourgovernment/careers/job-postings/ If you have questions that aren’t answered there, please reach out to our friendly HR team at the contact email below. Click here to apply. If you encounter any issues with the form, please submit your resume and qualifications by email to jobs@squamish.ca (Quoting Competition #) To: #26-95 or submit your paper application to: Human Resources District of Squamish 37955 Second Avenue, P.O. Box 310, Squamish, B.C., V8B 0A3 Application deadline: October 13, 2026

What you’ll do

Provide immediate crisis intervention, emotional support, information, and referrals to victims, witnesses, and family members affected by crime, serious accidents, and traumatic events. Respond to police call-outs, help clients navigate the criminal justice system and access essential services, and guide Victim Services volunteers.

Requirements

The role seeks post-secondary coursework in sociology, psychology, criminology, social work, or a related social science discipline, along with experience supporting people affected by crisis or trauma. Candidates must remain calm and exercise sound judgment in demanding situations, obtain and maintain enhanced RCMP security clearance, live within a 20-minute drive of the detachment while on shift, and hold a valid BC Class 5 driver's license.

Benefits

• 12% In Lieu Of Benefits
• Vacation Pay
• Statutory Holiday Pay
• Employee And Family Assistance Program

Listed skills

• crisis intervention · Preferred
• community resource navigation · Preferred
• Communication · Preferred
• Emotional support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis Intervention
• Emotional Support
• Client Support
• Community Resource Navigation
• Criminal Justice System Navigation
• Referral Coordination
• Volunteer Guidance
• Sound Judgment
• Calmness Under Pressure
• Communication
• Compassion
• Resilience
• Driving

Job areas

• Social Services
• Government & Public Sector
• Security & Safety
• Customer Service & Support