Customer Service Associate I

Job summary

The associate will be responsible for assisting customers with questions and recommendations, managing sales transactions at the assigned cash register, and maintaining the security of cash and company assets. Duties also include keeping the store stocked, recovering merchandise, and ensuring a positive, safe, and respectful environment.

Job details

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required Part time 198-1600 15th Avenue,Prince George,British Columbia V2L 3X3 Operations 40064 Dollar Tree

What you’ll do

The associate will be responsible for assisting customers with questions and recommendations, managing sales transactions at the assigned cash register, and maintaining the security of cash and company assets. Duties also include keeping the store stocked, recovering merchandise, and ensuring a positive, safe, and respectful environment.

Requirements

A high school diploma or equivalent is preferred, along with previous customer service experience in retail or a similar environment. Candidates must be able to follow instructions, interpret operational documents, and meet physical demands including lifting 30 to 50 lbs and frequent walking, standing, and stooping.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Transactions
• Cash Handling
• Stocking
• Merchandise Recovery
• Receiving Merchandise
• Cleanliness Maintenance
• Interpersonal Skills
• Communication
• Problem-Solving
• Decision-Making
• Organizational Skills

Job areas

• Retail
• Customer Service & Support
• Administrative