Multi-Unit Events and Education Associate (Part-Time) - Eataly Toronto

Job summary

The Associate executes cooking classes, wine tastings, and store tours while assisting guests with product knowledge and pairings. They are responsible for the setup, execution, and tear-down of both in-store and offsite events.

Job details

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description Please note, this is a multi-unit role that requires the ability to work between all Eataly Toronto locations: Yorkville, Sherway Gardens, Don Mills, Eaton Centre, and the Distillery. An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events & Education Manager. Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in Supports set up, execution and tear-down of storewide events Ensures all glassware, cutlery and printed collateral are prepared ahead of each event Leads private and consumer store tours Supports the cooking school chefs and the Events & Education Leads in guest interactions during events Assists with packaging and delivery of product for virtual events Prepares and executes tasting activations on the floor to support product sales and marketing events Supports offsite events and activations as needed Performs other duties as required or assigned Qualifications High school diploma or equivalent 1+ years of experience in restaurant operations, quick-service or events 1+ years of experience in a fast-paced customer service environment Excellent organizational, project management and time management skills Outstanding professional communication, public speaking, editorial, and customer service skills Knowledge of and passion for Italian food and beverage preferred Proficiency with Microsoft Office, Eventbrite, Salido and Catapult systems are considered an asset Job Requirements Availability to work onsite with a flexible schedule including evenings, weekends and holidays SmartServe certified Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Frequent travel within the GTA Compensation Compensation for this role is CAD $20.00 hourly This position has been posted to fill a current vacancy Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave RRSP Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

What you’ll do

The Associate executes cooking classes, wine tastings, and store tours while assisting guests with product knowledge and pairings. They are responsible for the setup, execution, and tear-down of both in-store and offsite events.

Requirements

Candidates need a high school diploma and at least one year of experience in restaurant operations or fast-paced customer service. SmartServe certification and the ability to lift 50 pounds are required.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Paid Time Off • Paid Parental Leave • RRSP • Free Family Meal Daily • Discounts At Eataly • Classes On Products And Italian Cuisine • Referral Bonus Program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Microsoft Office · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Event Execution
• Customer Service
• Public Speaking
• Project Management
• Time Management
• Food And Beverage Pairing
• Organizational Skills
• Professional Communication
• Editorial Skills
• Microsoft Office
• Eventbrite
• Salido
• Catapult Systems

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Marketing
• Retail