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FYihealth group

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FYihealth Group is a collaborative network of healthcare professionals focused on delivering compassionate, affordable eye care and health services through innovative technology and community engagement.

Calgary, Alberta

Health and Human Services
1,001–5,000 people

About

In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.

Open positions

Patient Services Specialist- Casual

On-site · Calgary

The Patient Services Specialist is responsible for greeting customers, managing appointments, and handling check-in and check-out processes. They also manage billing and payments while providing exceptional service to ensure a positive customer experience.

Patient Services Specialist - Part time

On-site

The Patient Services Specialist will manage customer check-ins, appointments, and billing while delivering exceptional service in a retail optical environment. They will also support store operations and engage with customers through various communication channels.

Styliste - Occasionnel

On-site · Trois-Rivières

Provide first-class customer service and drive sales by communicating brand vision and product features. Manage daily order shipping, merchandise transfers, and maintain the customer database.

Stylist - Casual

On-site · Oshawa

The Stylist is responsible for providing exceptional customer service, managing in-store sales, and representing the BonLook brand. They will also handle daily order shipping, merchandise transfers, and maintain the customer database.

Bilingue-Opticien(ne) Clinique-Temps Partiel

On-site · Gatineau

Provide expert guidance to patients on eyewear selection and perform technical repairs and adjustments. Support clinic operations and train team members to maintain high optical standards and customer service.

Optometrist

On-site · Ottawa

The Optometrist will provide exceptional eye care services to a growing patient base in a collaborative clinic environment. They will utilize modern diagnostic technology to perform examinations and work alongside experienced opticians and support staff.

Optometric Assistant - Part time

On-site · Cobourg

The Optometric Assistant will manage patient check-ins, perform pre-testing, and assist with frame selection and eyewear adjustments. They are also responsible for coordinating appointments, managing billing, and supporting overall clinic operations.

Styliste Bilingue -Temps Partiel

On-site · Pointe-Claire

The stylist is responsible for providing exceptional customer service, managing daily order shipments, and representing the BonLook brand. They will also assist customers with product information, promotions, and sales goals while maintaining store operations.

Optical Associate - Casual

On-site · Windsor

The Optical Associate will greet patients, assist with frame selection, and interpret optical prescriptions to ensure optimal vision experiences. They will also manage clinic operations, including billing, contact lens orders, and performing frame adjustments.

Superviseur(e) de ventes - Occasionnel

On-site · Québec

The sales supervisor leads the floor team to exceed sales targets while providing exceptional customer service. They also support the store manager with team coaching, administrative tasks, and maintaining brand image.

Patient Services Specialist - Part time

On-site · Edmonton

The Patient Services Specialist will manage patient check-in and check-out, coordinate appointments, and perform pre-testing for eye care. Additionally, they will handle billing, eyewear pick-ups, and minor repairs while delivering exceptional customer service.

Patient Services Specialist - Casual

On-site · Red Deer

The Patient Services Specialist will greet patients, manage check-in/check-out processes, and perform pre-testing to support comprehensive eye care. Additionally, the role involves coordinating appointments, managing billing, and performing minor eyewear repairs.

Superviseur(e) de ventes bilingue - Temps partiel

On-site · Montréal

The supervisor leads the sales floor team to exceed sales targets while providing exceptional customer service. They also support the boutique manager with team management, coaching, and daily operational tasks like opening and closing the store.

Optical Associate - Casual

On-site · Calgary

The Optical Associate will greet patients, assist with frame selection, and interpret optical prescriptions to ensure optimal vision experiences. They will also manage billing, perform frame adjustments, and support general clinic operations.

Optical Associate - Casual

On-site

The Optical Associate will greet patients, assist with frame selection, and perform facial measurements to ensure proper eyewear fit. They will also manage billing, coordinate appointments, and support general clinic operations.

Bilingual Optical Associate - Part time

On-site · Moncton

The associate will greet patients, assist with frame selection, and perform optical measurements to ensure proper eyewear fit. They will also manage clinic administrative tasks, including billing, appointment scheduling, and contact lens order processing.

Optometrist

On-site · Vancouver

Provide exceptional eye care to a loyal patient base of business professionals in a collaborative clinic environment. Work alongside an experienced team to maintain high standards of patient-first service.

Patient Services Specialist - Casual

On-site · Kelowna

Greet and manage patient check-in/out while coordinating appointments and handling billing. Perform pre-testing for eye care and conduct minor repairs and adjustments on eyewear.

Optometrist

On-site · Kitchener

The Optometrist will provide comprehensive eye care services, including pediatric exams and emergency care, within a well-established clinic. They will also participate in ocular disease co-management and utilize advanced diagnostic technology to support patient health.

Bilingual Patient Services Specialist - Casual

On-site · Petitcodiac

You will greet patients, manage check-in and check-out processes, and perform pre-testing to support comprehensive eye care. Additionally, you will coordinate appointments, handle billing, and perform minor repairs and adjustments on eyewear.