Seasonal Retail Sales Associate - Yorkdale S/C

ABOUT THE ROLE As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. WHAT YOU'LL DO * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote loyalty by educating customers about our loyalty programs. * Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals which contribute to overall store goals and results. * Support sales floor, fitting room, cash wrap, back of house, as required. * Maintain a neat, clean and organized work center. * Handle all customer interactions and potential issues/returns courteously and professionally. * Execute operational processes effectively and efficiently. * Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals which contribute to overall store goals and results. * Support sales floor, fitting room, cash wrap, back of house, as required. * Maintain a neat, clean and organized work center. * Handle all customer interactions and potential issues/returns courteously and professionally. * Execute operational processes effectively and efficiently. WHO YOU ARE * A good communicator with the ability to effectively interact with customers and your team to meet goals. * A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. * Passionate about retail and thrive in a fastpaced environment. * A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. * To be considered for this role, applicants must: * Be at least 16 years of age. * Be legally authorized to work in Canada. * Not require current or future employment sponsorship to work in Canada. * Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations. * Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation. * Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Engage with customers to drive sales and brand loyalty through excellent service and product expertise. Maintain store operations including the sales floor, fitting rooms, and cash wrap while executing operational processes.

Applicants must be at least 16 years old and legally authorized to work in Canada without sponsorship. Candidates should be available for a flexible schedule and capable of performing physical tasks like lifting up to 30 pounds.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Suggestive Selling
• Omnichannel Retail
• Communication
• Problem Solving
• Inventory Management
• Cash Handling
• Product Knowledge

• Retail
• Sales
• Customer Service & Support

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week