Retail Sales Associate - Quinte Mall
- Belleville, ON
- On-site
- Posted Jul 1, 2026
- 1 position
Opens an external site
- Employment type
- Part-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Engage and connect with customers by providing excellent customer service and educating them about products. Support various store processes while promoting brand loyalty and delivering a premium customer experience.
Job details
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us. About The Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. What you'll do All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration Promote loyalty by educating customers about our loyalty programs Leverage omni channel offerings to deliver a frictionless customer experience Support sales floor, fitting room, check out, and back of house processes, as required Courteous and responsive to internal/external request Exchange and verifies job related information to provide support Who you are Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on- the-job training Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet. Competitive Paid Time Off plans.* Company match for donations and volunteer time* Registered Retirement Savings Plan Employee stock purchase plan.* Medical, dental, vision and life insurance.* Virtual health care 24/7* Maternity/Parental Top Up.* See more of the benefits we offer. For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
What you’ll do
Engage and connect with customers by providing excellent customer service and educating them about products. Support various store processes while promoting brand loyalty and delivering a premium customer experience.
Requirements
Candidates should be good communicators who can effectively utilize technology and engage with customers. They should also be problem solvers focused on continuous improvement and able to handle customer interactions professionally.
Benefits
- Merchandise Discount
- Paid Time Off
- Company Match for Donations
- Registered Retirement Savings Plan
- Employee Stock Purchase Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Virtual Health Care
- Maternity Top Up
- Parental Top Up
Listed skills
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Communication
- Problem Solving
- Technology Utilization
- Team Engagement
- Product Knowledge
- Sales Techniques
- Loyalty Program Promotion
- Operational Processes
- Information Gathering
- Continuous Improvement
- Feedback Reception
- Professionalism
- Merchandise Location
- Style Suggestions
- Fitting Room Support
Job areas
- Retail
- Sales
- Customer Service & Support
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