Sales Associate (Part-Time)

Job summary

Engage customers, identify their needs, recommend eyewear, and deliver personalized service while meeting sales and productivity goals. Maintain store operations, inventory, cleanliness, safety, and visual presentation while supporting store management and representing the brand.

Job details

ABOUT US Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions. GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics. TAMBURINS is a perfume brand that explores undefined territories of beauty. TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space. NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos. It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience. ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category. Key Responsibilities: Sales & Customer Engagement: Actively engage with diverse range of customer, identifying their needs, providing personalized eyewear recommendations, and delivering excellent customer service to meet personal sales and productivity goals Operational Excellence: Complete daily operational tasks efficiently, including maintaining the sales floor, processing stock, replenishing merchandise, and ensuring store cleanliness and organization. This includes, mopping, dusting, and sweeping the store. Follow all company policies and procedures to ensure operational efficiency, compliance and adherence to safety standards. Store Management Support: Support Store Management and team initiatives, demonstrating flexibility and adaptability to meet the dynamic needs of the business. Contribute to a positive and collaborative work environment where growth and success are prioritized. Brand Representation: Maintain a professional, fashion-forward image that aligns with Gentle Monster’s brand standards. Ensure the store’s visual presentation reflects the brand’s image and visual merchandising expectations. Loss Prevention & Inventory Management: Minimize loss by strictly following loss prevention procedures, ensuring accurate stockroom processing, inventory management, and replenishment processes are in place. Continuous Improvement: Stay informed about product knowledge, providing valuable feedback to store management and maintaining high standards for store maintenance, cleanliness and safety. Skills & Experience: Minimum of 1 – 2 years of retail experience Ability to adapt and multi-task in a fast-changing, retail environment Strong communication skills, both written and verbal Requirements: High School graduate or equivalent Deliver a personalized customer experience Ability to work effectively and cooperatively with coworkers Ability to lift of move up to 25 pounds This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift Requires bending and kneeling to process and place merchandise as well as reach to obtain or stock merchandise from the stockroom MUST be available on weekends Job Type: Part-time Pay: $19 - $20 per hour Education: High school or equivalent (Required) Experience: Fashion retail: 1 year (Required) Customer service: 1 year (Required) Ability to Commute Vancouver, BC V7Y 1E4 (Required) Work Location: In person, Holt Renfrew at Pacific Centre

What you’ll do

Engage customers, identify their needs, recommend eyewear, and deliver personalized service while meeting sales and productivity goals. Maintain store operations, inventory, cleanliness, safety, and visual presentation while supporting store management and representing the brand.

Requirements

Requires a high school diploma or equivalent and at least 1–2 years of retail experience, including one year in fashion retail and customer service. Candidates must communicate effectively, work cooperatively, be able to lift or move up to 25 pounds, meet the physical demands of retail work, and be available on weekends.

Listed skills

• Teamwork · Preferred
• adaptability · Preferred
• Product Knowledge · Preferred
• Safety Compliance · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Engagement
• Personalized Customer Service
• Eyewear Recommendations
• Retail Sales
• Communication
• Multitasking
• Adaptability
• Inventory Management
• Loss Prevention
• Visual Merchandising
• Stock Processing
• Store Maintenance
• Teamwork
• Product Knowledge
• Safety Compliance

Job areas

• Retail
• Sales
• Customer Service & Support