Clerk II

Job summary

The clerk provides essential clerical support within the Clinical Information Services Department, including managing patient records and assisting with chart completion. Responsibilities also include handling telephone inquiries and distributing incoming faxes to support clinical operations.

Job details

Company Description Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always! At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do. We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve. Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care. Job Description Providing clerical support within the Clinical Information Services Department including: Answering department telephone and responding to requests from internal and external parties. Appropriately releasing patient information in support of clinical care Scanning of patient records Filing of loose reports Retrieving and delivering patient records as required Assisting physicians with chart completion duties Assembling and labeling patient charts in proper order Assembly and analysis of patient records Review and distribute incoming faxes Other duties as assigned Qualifications Halton Healthcare is seeking individuals who are competent in their chosen profession, patient/customer focused, team players, effective communicators, caring and respectful and fiscally responsible. Office administration diploma from a recognized college or equivalent experience required Minimum of 1 year of experience working in a comparable position required Medical terminology certificate or equivalent working experience required. Proficient in the use of Microsoft Office applications including Outlook, Word, and Excel Minimum of 30 wpm typing speed required Must have fast and accurate data entry skills Experience using patient related databases, e.g. Meditech Must be able to prioritize workload and function independently in a busy environment Good interpersonal and organizational skills Good verbal and written communication skills Good customer service skills Able to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public Must be able to read, write, speak and understand English fluently Must be physically able to perform the job: prolonged periods of time sitting; standing; walking; and pushing and pulling variety of wheeled equipment. Must be available for shifts on short notice Satisfactory employment and attendance record required Additional Information Status: Temporary Part-time (Approx. 6 months) Hours: Monday to Friday - 7.5 hour day shifts (Hours are subject to change based on operational needs) Salary: $28.001 to $34.975 per hour Date posted: September 29, 2026 Internal applications due by: October 6, 2026 REF4095P Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting. Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site. We thank all those who apply but only those individuals selected for further consideration will be contacted. Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation. The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies. All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. FTE: Must provide availability of a 0.50 FTE Union Status: NON UNION Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts Employment Status: Temporary Part-time Department: OT Clin Rec Proc Length of temporary contract: Approx. 6 months Site Location: Oakville

What you’ll do

The clerk provides essential clerical support within the Clinical Information Services Department, including managing patient records and assisting with chart completion. Responsibilities also include handling telephone inquiries and distributing incoming faxes to support clinical operations.

Requirements

Candidates must possess an office administration diploma or equivalent experience, along with a minimum of one year in a comparable role. Proficiency in Microsoft Office, medical terminology, and a typing speed of at least 30 wpm are required.

Benefits

• Health and wellness programs • Inclusive work environment

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical support
• Medical terminology
• Data entry
• Microsoft Office
• Outlook
• Word
• Excel
• Meditech
• Record management
• Customer service
• Communication skills
• Organizational skills
• Interpersonal skills
• Chart completion
• Typing

Job areas

• Healthcare
• Administrative
• Customer Service & Support