Library Assistant - Programming

Job summary

Provide public library services and prepare, promote, and deliver programming and events for adults in passive, virtual, live, and in-person formats. Support patrons using computers and the Internet, assist the Chief Librarian with assigned planning and administrative duties, and collaborate with the library team on other activities.

Job details

The Library Assistant – Programming is responsible for providing the full scope of library services to the public, employing excellent customer service skills. The role is primarily responsible for preparing, promoting and delivering library programming and events for adults (including passive, virtual, live and in-person) and provides support for the public using computers and the Internet. The Library Assistant – Programming works in a team assisting the Chief Librarian with planning, organization, management and administration, in assigned areas of responsibility, and assists other team members with various other functions and activities as needed. Education/Training/Certifications/Licenses: · Post-secondary education such as a Library and Information Technician Diploma is an asset, or an equivalent 2-year diploma in a related field (e.g. Recreation and Leisure, Event Planning) Experience: · Minimum two (2) years’ experience working in public library services with programming as part of your responsibilities · Thorough knowledge of public library operation · Experienced in the use of automated Integrated Library Management systems Skills and Abilities: · Is familiar with the Public Libraries Act and other legislation affecting library services · Has thorough knowledge of popular fiction and non-fiction authors, reading trends, and ability to achieve creative and effective programming to meet the needs of the community · Wide range of reading interests and ability to assess and guide people’s reading development. Well-defined sense of diplomacy with strong communication (written, oral and interpersonal), public relations and exemplary customer service skills. Proficient organizational and time-management skills within ability to multitask in a dynamic environment. · Ability to establish and maintain friendly and effective working relationships with customers, employees, volunteers, community groups and other agencies. · Ability to interact with people of all ages, backgrounds, and abilities, and work collaboratively in a team. · Proficiency with Windows, Microsoft Office Suite, Internet, social media platforms and email with comfort and ability to learn new programs. · Can operate a wide range of electronic devices, online resources for libraries and has basic technological trouble shooting skills. · Accuracy and attention to detail. · Self-motivation and ability to exercise independent judgement.

What you’ll do

Provide public library services and prepare, promote, and deliver programming and events for adults in passive, virtual, live, and in-person formats. Support patrons using computers and the Internet, assist the Chief Librarian with assigned planning and administrative duties, and collaborate with the library team on other activities.

Requirements

A post-secondary Library and Information Technician diploma or an equivalent two-year diploma in a related field is an asset. Candidates need at least two years of public library experience that includes programming, knowledge of library operations and legislation, experience with integrated library management systems, strong customer service and communication skills, and proficiency with common computer tools.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Microsoft Office · Preferred
• Windows · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Library Programming
• Event Planning
• Customer Service
• Public Library Operations
• Integrated Library Management Systems
• Knowledge of Library Legislation
• Reading Guidance
• Written and Oral Communication
• Interpersonal Communication
• Public Relations
• Organization and Time Management
• Teamwork
• Microsoft Office
• Windows
• Internet and Social Media
• Technology Troubleshooting

Job areas

• Customer Service & Support
• Education
• Administrative