Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience.
Ottawa, Ontario
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it! 19+ | PlaySmart
On-site · Ottawa
The cashier is responsible for providing friendly customer service, processing various payment transactions, and assisting guests with food and beverage purchases. They also maintain a clean workstation and communicate effectively with management and service staff to ensure efficient operations.
On-site · Ottawa
Safely operate shuttle buses along designated routes while providing professional service to passengers. Perform pre- and post-trip vehicle inspections and maintain accurate trip and fuel logs.
On-site · Ottawa
The representative serves as the primary contact for the casino's loyalty program, enrolling new members and managing account information. They are responsible for promoting rewards, resolving guest inquiries, and supporting player retention initiatives.
On-site · Ottawa
Responsible for maintaining the cleanliness and organization of the bar area, including stocking supplies and preparing garnishes. The role also involves welcoming guests and providing high-quality service to enhance the guest experience.
On-site · Ottawa
Responsible for preparing foods, maintaining sanitation standards, and operating various kitchen equipment. The role involves managing food costs and waste while collaborating with team members to exceed guest expectations.
On-site · Ottawa
Manage the reservation system and welcome guests to ensure a high-quality dining and hospitality experience. Coordinate with management and service staff to maintain efficient operations and a clean work environment.
On-site · Ottawa
Responsible for preparing foods, maintaining sanitation standards, and operating various kitchen equipment. The role involves managing food waste and collaborating with team members to meet guest expectations.
On-site · Ottawa
The Bar Porter is responsible for maintaining the cleanliness and organization of the bar area while ensuring all supplies and garnishes are properly stocked. They also provide exceptional guest service by welcoming patrons, answering questions, and creating memorable experiences throughout the casino.
On-site · Ottawa
The Players Club Representative serves as the primary point of contact for casino guests, managing loyalty program enrollments and account maintenance. They are responsible for delivering exceptional customer service, promoting rewards programs, and assisting with guest inquiries and transactions on the casino floor.
On-site · Ottawa
Provide routine surveillance of the gaming floor to identify suspicious individuals and protect company assets. Conduct reviews and maintain detailed reports and logs to be used as legal evidence.
On-site · Ottawa
The Surveillance Operator is responsible for monitoring the gaming floor to identify suspicious activity and protect company assets. They must also document findings through detailed reports and logs that may be used in legal proceedings.
On-site · Ottawa
The Valet is responsible for greeting guests and providing exceptional customer service during arrival and departure. Key duties include safely parking and retrieving vehicles and documenting vehicle status through incident reports.
On-site · Ottawa
The Valet Attendant is responsible for greeting guests and providing a positive arrival and departure experience. They must safely park and retrieve vehicles while maintaining accurate documentation and incident reports.
On-site · Ottawa
Responsible for collecting and processing large volumes of currency from table games, slot machines, and food and beverage outlets. Ensures all counts are documented according to gaming and company regulatory requirements.
On-site · Ottawa
The Shuttle Bus Driver is responsible for the safe and courteous transportation of personnel along established routes and schedules. Key duties include conducting pre- and post-trip vehicle inspections and maintaining accurate trip and fuel logs.
On-site · Ottawa
The Count Team Member is responsible for collecting and processing large volumes of currency from table games, slot machines, and food and beverage outlets. They must ensure accurate documentation and compliance with all gaming and company regulatory requirements.
On-site · Ottawa
Maintain the cleanliness and appearance of casino public spaces, restrooms, and workstations through routine cleaning and sanitization. Respond promptly to spills and hazards while ensuring all areas meet safety and hygiene standards.
On-site · Ottawa
The Cage Cashier is responsible for performing accurate monetary transactions, balancing cash drawers, and maintaining compliance with gaming regulations and internal controls. They must also provide excellent customer service while ensuring a secure and hazard-free environment within the casino cage.
On-site · Ottawa
The representative is responsible for selling Hard Rock Live shows, managing walk-up sales, and providing superior guest service. They also handle cash transactions, maintain bank drawers, and assist with ticket inventory control.
On-site
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's…