Job summary

The communications clerk is responsible for managing telephone switchboard operations, including screening and transferring calls, and coordinating emergency codes. They also provide reception services for patients and visitors while handling incoming and outgoing mail and deliveries.

Job details

The communications clerk is responsible for managing telephone switchboard operations, including screening and transferring calls, and coordinating emergency codes. They also provide reception services for patients and visitors while handling incoming and outgoing mail and deliveries. Candidates must possess at least a grade 12 diploma or equivalent and have a minimum of one year of recent relevant experience. Proficiency in Microsoft Office and a typing speed of at least 50 words per minute are required.

What you’ll do

The communications clerk is responsible for managing telephone switchboard operations, including screening and transferring calls, and coordinating emergency codes. They also provide reception services for patients and visitors while handling incoming and outgoing mail and deliveries.

Requirements

Candidates must possess at least a grade 12 diploma or equivalent and have a minimum of one year of recent relevant experience. Proficiency in Microsoft Office and a typing speed of at least 50 words per minute are required.

Listed skills

Customer service · Preferred
interpersonal skills · Preferred
Communication · Preferred
Microsoft Office · Preferred
Prioritization · Preferred
Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

Switchboard operations
Data entry
Microsoft Office
Communication
Interpersonal skills
Prioritization
Customer service
Emergency response coordination
Confidentiality
Professionalism

Job areas

Administrative
Healthcare
Customer Service & Support
Security & Safety