Customer Service Associate

Job summary

The position is responsible for inventorying and restocking medical-surgical supply locations within the hospital. It requires operating equipment like hand jacks and maintaining established program operating procedures.

Job details

Competition # 10847 Job Title Customer Service Associate Department Materials Management Status Permanent Work Type Part-time Affiliation CUPE Service Shift Assignment Days Bilingualism Required No Police Check Requirement N/A Site RLHC-Cupe Service Salary Information $26.85-$28.37/hour Application Closing Date October 7, 2026 Purpose: Reporting to the Supervisor of Supply and Distribution, the position is responsible for the inventorying and restocking of end-user medical-surgical supply locations in accordance with established program operating procedures. Education and Training: Successful completion of grade twelve or equivalent (i.e. General Education Development (GED) or Academic and Career Entrance (ACE). Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required. Experience: Working knowledge of hospital supplies and equipment Knowledge/Skills Ability: Demonstrated ability to operate equipment, i.e. hand jack Demonstrated ability to compute simple calculations Demonstrated proficiency with Microsoft Suite software, i.e. Excel, Word and Outlook Demonstrated excellent interpersonal and communication skills with the proven ability to communicate effectively with staff and clients Demonstrated excellent organizational skills and the ability to function in a multi-tasked environment Ability to meet physical demands of the job (constant walking, climbing, standing, pulling, pushing and lifting 20 – 40 kg) Personal Suitability: Demonstrated positive work record and good attendance record Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy. Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment. HSN THANKS ALL APPLICANTS.ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

What you’ll do

The position is responsible for inventorying and restocking medical-surgical supply locations within the hospital. It requires operating equipment like hand jacks and maintaining established program operating procedures.

Requirements

Candidates must have completed grade twelve or equivalent and possess a Ministry of Labour Worker Health and Safety Awareness certificate. Proficiency in Microsoft Office software and the ability to meet physical demands such as lifting 20-40 kg are required.

Listed skills

• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Physical stamina · Preferred
• Multi-Tasking · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory management
• Restocking
• Medical-surgical supplies
• Hand jack operation
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Interpersonal skills
• Communication skills
• Organizational skills
• Multi-tasking
• Lifting
• Physical stamina
• Education and Training
• Organizational Skills
• Customer Service
• Communication
• Health Sciences
• Materials Management
• Medical Surgical Nursing

Job areas

• Healthcare
• Logistics
• Administrative
• Customer Service Associate
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives