Ward Clerk

Job summary

The Ward Clerk acts as the initial contact for the unit, facilitating communication between patients, families, and the healthcare team. Responsibilities include processing patient admissions and discharges, maintaining charts, and coordinating unit schedules and office functions.

Job details

Competition # 10861 Job Title Ward Clerk Department In-Centre Dialysis & Regional Renal Program Data & Reporting Status Permanent Work Type Part-time Affiliation CUPE Clerical Shift Assignment Days Bilingualism Required Yes Police Check Requirement N/A Site RLHC-CUPE Clerical Salary Information $30.04 - $31.58 / hour Application Closing Date October 7, 2026 KEY FUNCTION: Act as the initial contact for the unit and provide supportive service by ensuring clear, concise communication, and facilitating the flow of information with other departments, the health care team, patients, visitors, and family members. REPORTING: Under the general direction of the Clinical Manager, In-Centre Dialysis & Regional Renal Program Data and Reporting. DUTIES: Process patient registration, admissions, transfers and discharges. Create, prepare and maintain patient charts. Book tests, procedures, appointments and coordinate patient flow. Prepare charts for in-centre, transient and acute patients Complete weekly patient schedule and make changes to schedule as required. Transcribe and process physician’s orders to ensure accurate and up-to-date patient data profiles. Provide reception and general office functions to the unit (e.g. payroll entry, scheduling). Provide assistance, guidance, and direction to patients and visitors. Answer enquiries and relay telephone calls and messages. Provide updates and reports on unit status. Order office and medical supplies as required. Provide coverage to other areas of the program as required. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines. Participate in hospital training as required. Assist with improvement initiatives as required. Perform other duties as required. QUALIFICATIONS EDUCATION AND TRAINING: Minimum of a one (1) year Diploma in a Medical Office Administration field from an accredited college. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required. EXPERIENCE: Minimum of six (6) months’ recent relevant experience required. KNOWLEDGE/SKILLS/ABILITIES: Demonstrated knowledge of and proficiency with Medical Terminology. Demonstrated ability to type a minimum of 50 w.p.m. and proficiency in data entry. Demonstrated computer skills with advanced proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems. Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers. Demonstrated interpersonal and communication skills. Ability to prioritize tasks. Demonstrated compliance with HSN’s privacy policy. Demonstrated commitment to the safety of co-workers and patients. PERSONAL SUITABILITY: Demonstrated commitment to ongoing professional development. Demonstrated professionalism in dealing with confidential and sensitive issues. Demonstrated positive work record and good attendance record. Ability to meet the physical and sensory demands of the job. Ability to travel between local sites. Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy. Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment. HSN THANKS ALL APPLICANTS.ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

What you’ll do

The Ward Clerk acts as the initial contact for the unit, facilitating communication between patients, families, and the healthcare team. Responsibilities include processing patient admissions and discharges, maintaining charts, and coordinating unit schedules and office functions.

Requirements

Candidates must possess a minimum one-year diploma in Medical Office Administration and at least six months of recent relevant experience. Proficiency in medical terminology, data entry, and Microsoft Office software is required, along with a valid health and safety training certificate.

Listed skills

• interpersonal skills · Preferred
• Communication · Preferred
• Office Administration · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Data entry
• Typing
• Microsoft Office
• Patient registration
• Chart maintenance
• Scheduling
• Communication
• Interpersonal skills
• Task prioritization
• Privacy policy compliance
• Office administration
• Patient Communication
• Concision
• Education and Training
• Office Administration
• Professionalism
• Patient Flow
• Microsoft Excel
• Medical Equipment
• Medical Records
• Clerical Works
• Information Systems
• Computer Literacy
• Computerized Physician Order Entry
• Data Entry
• Dialysis
• Health Sciences
• Medical Terminology
• Microsoft Outlook
• Patient Registration
• Microsoft PowerPoint
• Patient Discharges
• Transcribing
• Prioritization

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Ward Clerk
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive