Child and Youth Care Worker

At Hollyburn Family Services, we serve, nurture, honor, and lead by providing compassionate, evidence-based care to children, youth, and families across British Columbia. As a Great Place to Work® Canada, we are proud to support individuals with complex needs through stable, relationship-based residential services. We are seeking compassionate and reliable Adult, Youth, Child Workers to join our therapeutic residential programs in North Vancouver. This role is ideal for individuals who are passionate about direct support work and want to make a meaningful difference in the daily lives of children, youth, and adults with developmental, behavioural, and mental health needs. Position Summary Reporting to the Program Supervisor, the Adult, Youth, Child Worker provides direct day-to-day care, supervision, and support to individuals living in Hollyburn’s residential programs. You will help create a safe, structured, and nurturing home environment while supporting individualized care plans, behaviour support strategies, daily routines, and life skill development. What You’ll Do Direct Care & Daily Support * Support individuals with daily routines, personal care, hygiene, and household responsibilities * Monitor emotional, medical, and behavioural needs throughout each shift * Assist individuals in building independence, confidence, and life skills * Provide consistent supervision and maintain a safe, therapeutic environment Behavioural & Therapeutic Support * Implement Behaviour Support Plans and individualized care strategies * Use trauma-informed, relationship-based approaches to de-escalate behaviours and support regulation * Track behaviours, progress, and service plan goals accurately * Build on each individual’s strengths to promote success and emotional wellbeing Programming & Community Engagement * Facilitate recreational, educational, and social activities * Transport and accompany individuals to school, appointments, outings, and community activities * Support community inclusion and positive social interactions * Participate in case conferences and school meetings as required Household & Administrative Responsibilities * Prepare nutritious meals and support completion of chores * Maintain household cleanliness, upkeep, and health & safety standards * Complete daily logs, data tracking, incident reports, petty cash, and required documentation * Participate in team meetings, supervision, and ongoing training What You Bring Education & Experience * Minimum two-year diploma in a related Human/Social Services field, or equivalent education and experience * Experience supporting children, youth, or adults with behavioural, developmental, or mental health needs * Strong understanding of trauma-informed, attachment-based, and relationship-based approaches Knowledge & Skills * Experience managing challenging behaviours and using de-escalation strategies * Strong communication, advocacy, and problem-solving skills * Ability to work collaboratively with families, professionals, and community resources * Strong organizational and documentation skills * Ability to build trusting, positive relationships with individuals in care Requirements * Valid BC Class 5 Driver’s License (required) * Must be 19 years of age or older * Proof of COVID-19 double vaccination record or exemption from the provincial health authority * Criminal Record Clearance (Ministry of Justice & Ministry of Children and Family Development to be completed during onboarding) * Out-of-Country Criminal Record Check (required if lived outside Canada within the last 5 years) * First Aid & CPR Certification (provided in-house) * MANDT Training (provided in-house; must be maintained) Working Conditions * Location: North Vancouver therapeutic program home * Schedule: Thursday-Sunday 3pm-11pm (32 hours) * Environment: Active, hands-on, team-based What We Offer Because we know our team is the heart of our organization and our most important asset, we are proud to offer: * Hands-on, extensive, and continuous training * Professional development and advancement within our ever-growing organization * 100% employer-paid extended health, dental, vision, and life insurance for you and your dependents * Paid vacation, paid wellness days, and paid sick days * Group RRSP matching of up to 6% of gross salary * Tuition reimbursement and subsidies for professional development (conferences, seminars, courses, and more) * And more! We thank all candidates for applying, however only those shortlisted will be contacted for interviews. Candidates must be located in the Lower Mainland and eligible to work in Canada to be considered.

Provide direct day-to-day care, supervision, and therapeutic support to children, youth, and adults in a residential setting. Implement individualized care plans and behavior support strategies while facilitating community inclusion and daily life skills.

Requires a minimum two-year diploma in Human/Social Services or equivalent experience, along with a valid BC Class 5 Driver's License. Candidates must be 19+ years old and pass comprehensive criminal record clearances.

• Extended Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Paid Vacation • Paid Wellness Days • Paid Sick Days • Group RRSP Matching • Tuition Reimbursement • Professional Development Subsidies

Identified from the job description. Confirm important requirements above.

• Direct Care
• Behavioral Support
• Trauma-Informed Care
• De-escalation Strategies
• Case Management
• Life Skills Development
• Crisis Intervention
• Documentation
• Patient Advocacy
• Community Engagement
• Relationship-Based Care
• Problem Solving

Minimum education

Associate degree

Minimum experience

2+ years