Sales Associate (Niagara Falls Outlet)

As an Hour Passion Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Ambassador while embodying Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity. Starting base pay of $17.60 - $18.50 per hour plus monthly performance bonus. Responsibilities include: Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets (KPIs) though outstanding product knowledge. Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures. Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store. Compliance: Uphold workplace safety standards. Employment Status: Part-Time, up to 29 hours per week. Must maintain open availability to meet the needs of the business and may be required to work more than 29 hours a week, certain holidays and blackout dates. Full-Time, 35- 40 hours per week. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours a week, certain holidays and blackout dates. Working Conditions: Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS. Functie-eisen At least 2 years of retail sales experience, preferably in fashion and/or accessories. Experience working with POS systems. Bedrijfsomschrijving Hour Passion is a concept store by Swatch Group, specializing in the sale of jewelry and watches of different brands. Swatch Group unites, among other companies, the following watch brands under its Prestige division: Breguet, Blancpain, Glashütte Original and Jaquet Droz.

The Sales Associate is responsible for achieving sales targets and delivering exceptional customer service to clients. Key duties include managing daily store operations, maintaining visual merchandising standards, and ensuring workplace safety compliance.

Candidates must have at least 2 years of retail sales experience, preferably in fashion or accessories. Proficiency with POS systems and open availability to meet business needs are required.

• Monthly Performance Bonus

• Customer servicePreferred
• Problem solvingPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Generation
• Product Knowledge
• Inventory Management
• Visual Merchandising
• POS Systems
• Cash Management
• Problem-Solving
• Retail Sales

• Retail
• Sales
• Customer Service & Support

Minimum experience

2+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable

Application method

Direct apply is available