Agent(e) des opérations - Scandinave Spa

Job summary

The operations agent is responsible for welcoming and guiding guests while ensuring a peaceful environment and maintaining the cleanliness of the spa facilities. They also perform basic technical checks, such as water quality monitoring, and coordinate between guests and massotherapists.

Job details

Temps plein ou temps partiel | Jour, soir, semaine et fin de semaine (minimum une journée de fin de semaine) Envie d'un travail qui fait du bien, dans un cadre stimulant et apaisant? Rejoins notre équipe et contribue à offrir la meilleure expérience de relaxation au Canada! TON RÔLE Accueillir et guider nos invités, veiller à leur confort et au respect du silence Assurer la propreté du site (bains, vestiaires, solariums) et entretenir les feux Effectuer quelques vérifications techniques (qualité de l'eau) Assurer le bon aiguillage entre massothérapeutes et invités AVANTAGES Parcours thermal gratuit | Massages gratuits | Rabais famille et amis | Assurances collectives | Événements d'équipe PROFIL RECHERCHÉ Expérience en service à la clientèle (tourisme, un atout) Bilingue français-anglais Aime le plein air, autonome, bon esprit d'équipe Formation en gestion des eaux : un atout Postule dès aujourd'hui et joins-toi à notre équipe! #MTBSPA23

What you’ll do

The operations agent is responsible for welcoming and guiding guests while ensuring a peaceful environment and maintaining the cleanliness of the spa facilities. They also perform basic technical checks, such as water quality monitoring, and coordinate between guests and massotherapists.

Requirements

The ideal candidate has experience in customer service and is bilingual in French and English. They should be autonomous, enjoy the outdoors, and possess a strong team spirit, with water management training considered an asset.

Benefits

• Free thermal experience
• Free massages
• Family and friends discounts
• Group insurance
• Team events

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Bilingualism
• Communication
• Teamwork
• Autonomy
• Water quality management
• Facility maintenance
• Facility Repair And Maintenance
• Bilingual (French/English)
• Multilingualism
• Management
• Cleanliness
• Customer Service
• Operations
• Water Resource Management

Job areas

• Hospitality
• Customer Service & Support
• Sports & Recreation
• Operations Agent
• Hospitality Operations Supervisor
• Manufacturing Managers
• General and Operations Managers

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