Support Worker 3

Part-Time Support Worker 3 (Job #: 43- 310726) Compensation: $28.67/ hour plus vacation pay; 2.5% in lieu of benefits Location: London, ON Site: Rockland Schedule: 16-32 hrs/week; varied shifts including evenings, weekends, and public holidays Apply by: Wednesday, August 19, 2026, at 11:59 p.m. Please be advised: A Class G (full) Driver’s License is mandatory for this position. Summary of Roles & Responsibilities: * Working with children and youth in an out-of-home emergency/urgency stabilization setting overnight. * Collaborate with teams to implement care plans that support participants' involvement in person-centred programs that promote educational, behavioural, developmental, psychological, and emotional growth * Creating and providing a safe, secure, and supportive environment for participants by developing and maintaining therapeutic relationships that attend to the diverse needs of youth * Navigating conflict, overcoming obstacles, and being creative in providing support to participants while remaining calm and focused in crisis situations by utilizing effective de-escalation and decision-making skills * Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice Qualifications: * Completion of a post-secondary diploma in Child & Youth Worker (CYC) or Social Service Worker (SSW) - or an equivalent Human Services program. * Please Note: Personal Support Worker (PSW) and Developmental Services Worker (DSW) certifications do not meet the educational requirements for this position. * Minimum two (2) years of related experience providing behaviour intervention support; knowledge of concurrent disorders and/or dual diagnoses and strategies for support * Reliable with a demonstrated commitment to being a dependable member of a team * Understanding of support requirements specific to the roles and responsibilities of the job * Proficiency in both verbal and written communication * Strong leadership, mentorship, advocacy, organization, communication, and problem-solving skills, in addition to attention to detail * Ability to work collaboratively with the team, and independently as necessary * Capacity to establish, implement, and maintain professional and personal boundaries * Multilingualism and having diverse lived experiences are considered assets Requirements: * Valid Class G (full) Driver’s License with a 3-year Uncertified Driver Record * Satisfactory current (within the last 6 months) Vulnerable Sector Check * Physical Health assessment: verification of up-to-date immunisations, negative TB Skin test (within the last 6 months), COVID vaccination status (2 doses), and ability to meet the physical and psychological requirements of the position * Current Standard First Aid & CPR, Level C with AED training preferred Humana Community Services is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity, and invite applications from all qualified candidates. If you require accommodation at any stage of the application process, contact us at [email protected] [[email protected]]. Employees represented by Local 171 will be given first consideration for these positions. Only selected candidates invited for an interview will be contacted.

The Support Worker provides overnight emergency stabilization and care for children and youth in a residential setting. They collaborate with teams to implement person-centred care plans that promote educational, behavioural, and emotional growth.

Candidates must hold a post-secondary diploma in Child & Youth Worker or Social Service Worker and have at least two years of related experience. A valid Class G driver's license, a vulnerable sector check, and current First Aid/CPR certification are mandatory.

• Vacation pay • 2.5% in lieu of benefits

• Problem solvingPreferred
• OrganizationPreferred
• LeadershipPreferred
• Attention to detailPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Behaviour intervention
• Crisis de-escalation
• Decision-making
• Therapeutic relationship building
• Care plan implementation
• Conflict resolution
• Leadership
• Mentorship
• Advocacy
• Problem-solving
• Communication
• Organization
• Attention to detail
• Team collaboration
• Professional boundaries
• Overcoming Obstacles
• De-escalation Techniques
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Valid Driver's License
• Working With Children
• Automated External Defibrillator
• Decision Making
• Psychology
• Human Services
• Problem Solving
• Mantoux Testing
• Writing
• Detail Oriented

• Social Services
• Healthcare
• Education
• Support Worker
• Caregiver / Personal Care Aide
• Companions and Valets
• Personal Care Aides
• Home Health and Personal Care Aides

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

32 hours per week