Food Co-worker

Job summary

Serve customers by answering questions, recommending menu choices, handling enquiries and complaints, and processing payments. Prepare and serve food, maintain product presentation and food safety, keep service areas clean and organised, and manage stock, inventory, and waste.

Job details

WHAT YOU'LL NEED TO HAVE • Minimum 1 year of related experience • Previous experience in a hospitality or food service role preferable, but not required A DAY IN YOUR LIFE WITH US • Meet and greet the customer, identify their overall needs to support and serve them in the best way by asking the right questions, provide advice about food content and menu choices, and ensure that they have everything they need. Handle any customer enquiries and complaints. • Implement best practices and actions that enable commercialisation of food dishes and products for competitive advantage in selling points and in meeting with the customer. Merchandise and maintain the food dishes and products to secure food availability, quality, and presentation at the point of service. • Ensure that the food production, service, and seating areas are clean, maintained, organised, and safe at the start, during and end of shift. Prepare and operate the Point-of-Sale solutions to take payment for customer orders. • Create the daily food menu from preparation and production planning, using the ingredients and equipment to prepare, produce, cook, and serve the dishes/meals in line with operational and food safety requirements. • Receive, store, and replenish stock items to secure safe and quality ingredients, and perform operational tasks connected to waste and inventory management processes. ABOUT THIS WORK AREA Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is! Why you will love us Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Parental leave • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing) In the IKEA world, this position is officially referred to as Food Co-worker

What you’ll do

Serve customers by answering questions, recommending menu choices, handling enquiries and complaints, and processing payments. Prepare and serve food, maintain product presentation and food safety, keep service areas clean and organised, and manage stock, inventory, and waste.

Requirements

At least one year of related experience is required. Previous experience in hospitality or food service is preferred but not required; no education requirement is stated.

Benefits

• Wellness Days • Extended Health Coverage • Dental Coverage • Vision Coverage • RRSP With Employer Contribution Matching • Annual Bonus Incentive Plan • Flexible Spending Account • Life Insurance • Merchandise Discounts • Restaurant Discounts • Free Drinks • Healthy Meal Options • Parental Leave • Bereavement Leave • Employee Assistance Program

Listed skills

• Customer service · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Cooking · Preferred
• Inventory management · Preferred
• Food service · Preferred
• Stock Replenishment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Food Preparation
• Food Production
• Cooking
• Food Safety
• Menu Planning
• Food Merchandising
• Point-of-Sale Operation
• Inventory Management
• Waste Management
• Stock Replenishment
• Food Presentation
• Complaint Handling
• Workplace Cleanliness
• Food Service

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail