Conseiller ou conseillère à l’expérience client et à la réception | Customer Care Advisor & Receptionist | Customer Care Advisor & Receptionist
Remote · Montreal, Quebec, Canada
Answer calls in French and English, understand families’ needs, recommend suitable swimming lessons, and guide prospective clients through online registration. Follow up on inquiries and incomplete registrations, document interactions, route account and payment requests, and escalate complaints or urgent pool matters.