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IT
IRIS The Visual GroupVerified Job Source

Assistant-optometrist

The assistant will greet customers, manage appointments, and maintain patient files. They are also responsible for performing pre-exam tests and handling administrative reporting tasks.

  • On-site
  • Ottawa, ON
  • Posted Aug 11, 2026
  • 1 position

Job summary

Innovation, passion, vision, and respect are what drive us day by day. From our head office to all our stores, these values are held dear by our company and our teams. Our success? This is our commitment to contribute to the well-being of our customers and employees so that they can enjoy life to the fullest! They are, after all, our source of inspiration. Responsibilities * Greeting customers with courtesy and professionalism; * Making appointments, eye exam reminders, and eye exam confirmations; * Creating and updating patient files; * Performing tests prior to eye exam; * Supervising eye exam payment and producing end-of-day reports; * Other administrative tasks. Why NewLook? * Competitive, scalable and equitable remuneration; * We offer you personal days; * Modular cost-shared group insurance and telemedicine service offered by the employer; * Preferred rates for auto and home insurance; * A pair of free ophthalmic glasses annually and a family and friends discount plan; * You will be a full member of a multidisciplinary and professional team; * No experience in the field is required, you will be 100% trained for this position! Are you that person? * You have experience with customer service, you are looking for a stimulating challenge? * You show an interest in the field of optics, you like teamwork, you are smiling and meticulous? * You want to work for an Ecoresponsible company? Your future team? Your team will be made up of passionate professionals whose mission is to offer customers a unique experience. The opticians, optometrists,consultants and optometric assistants in our stores are essential members who make NewLook the leader in optics, on a human scale! Want a career with vision? Want to be a visionary? Joining NewLook means seizing the opportunity to work in a company that stands out for its innovativetechnologies and incredible network of professionals. Do you want to work in a local company that willoffer you a long-term vision? Send us your application! We can't wait to meet you!

What you’ll do

The assistant will greet customers, manage appointments, and maintain patient files. They are also responsible for performing pre-exam tests and handling administrative reporting tasks.

Requirements

No prior experience is required as full training is provided for the position. Candidates should possess strong customer service skills, a meticulous nature, and an interest in the optics field.

Benefits

• Personal days • Group insurance • Telemedicine service • Auto insurance discount • Home insurance discount • Free ophthalmic glasses • Friends and family discount plan

Listed skills

  • Customer servicePreferred
  • TeamworkPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Administrative tasks
  • Appointment scheduling
  • Patient file management
  • Eye exam testing
  • Reporting
  • Teamwork
  • Professionalism
  • Meticulousness
  • Administrative Functions
  • Customer Service
  • Scalability
  • Innovation
  • Telehealth
  • Visionary
  • Greeting Customers

Job areas

  • Retail
  • Customer Service & Support
  • Healthcare
  • Administrative
  • Optometrist Assistant
  • Ophthalmic Technician
  • Dispensing Opticians
  • Ophthalmic Medical Technicians

Additional details

Minimum experience
0+ years
Posting language
English
Working hours
40 hours per week