Dispatcher

Job summary

The Dispatcher manages the daily coordination of deliveries within their assigned area. This involves collaborating with the fleet, sales team, and back-end operations to ensure exceptional customer service.

Job details

Dispatchers are responsible for the daily management of coordinating deliveries in their area. This includes communicating and working with members of our fleet, sales team, and back-end operations team to provide exceptional service to our customers. Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

What you’ll do

The Dispatcher manages the daily coordination of deliveries within their assigned area. This involves collaborating with the fleet, sales team, and back-end operations to ensure exceptional customer service.

Requirements

Candidates should be highly organized individuals capable of managing multiple priorities in a fast-paced environment. Strong people skills and the ability to work under pressure with minimal supervision are required.

Listed skills

• Continuous Improvement · Preferred
• Dedicated · Preferred
• Customer service · Preferred
• Training · Preferred
• Organized · Preferred
• Ability to work under pressure · Preferred
• management · Preferred
• Sales · Preferred
• Development · Preferred
• Fleet · Preferred
• Customer · Preferred
• coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Coordination
• Communication
• Multi-tasking
• Organization
• Time Management
• Interpersonal Skills
• Priority Management

Job areas

• Logistics
• Transportation
• Retail
• Customer Service & Support
• Administrative