Back of House Coordinator

Job summary

The Back of House Coordinator manages daily stockroom operations, including inventory organization, labelling, and cleanliness. They also oversee end-to-end e-commerce order fulfillment and support front-of-house staff with customer requests.

Job details

Department: Retail Stores Location: Fairview Mall, ON Workplace Type: On-site Job Type: Part-time, Permanent Salary: $17.60 per hour The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy. The Role: Our Retail team is looking for a Back of House Coordinator at our Fairview Mall location. Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your operations skills, but also expand your knowledge and stock experience in the retail industry. As a Back of House Coordinator, you will play a vital role of ensuring the success of the JD Sports Team. Key Duties/Responsibilities: Support Front of House associates in pulling in-store customer requests. Lead day-to-day operations of the stockroom and ensure accurate labelling, logical placement, neat arrangement, and cleanliness. Contribute to the profitability of the retail operation by accurately receiving, handling, and managing the inventory of merchandise in a timely and organized manner. Managing end-to-end daily e-commerce sales which consists of processing, picking, packing and shipping orders direct to customer. Communicate on a daily basis with customer service and stores via slack channels and email. Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales. Daily use of our inventory system. Skills/Experience/Knowledge needed: 2+ years of retail or stockroom experience required. Ability to work independently and as part of a team. Ability to work in a fast-paced environment. Excellent verbal and written communication skills. Strong computer and problem-solving skills. Strong attention to detail and task oriented. Proactive and organized. Open availability and flexibility to work weekends. Experience with Shopify platform is advantageous. We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.

What you’ll do

The Back of House Coordinator manages daily stockroom operations, including inventory organization, labelling, and cleanliness. They also oversee end-to-end e-commerce order fulfillment and support front-of-house staff with customer requests.

Requirements

Candidates must have at least 2 years of retail or stockroom experience and strong computer and problem-solving skills. The role requires the ability to work in a fast-paced environment with flexible availability, including weekends.

Listed skills

• Problem solving · Preferred
• Attention to detail · Preferred
• Shopify · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Retail operations · Preferred
• Shipping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Stockroom management
• Inventory management
• E-commerce order processing
• Picking and packing
• Shipping
• Problem-solving
• Communication
• Computer skills
• Attention to detail
• Task management
• Shopify
• Inventory systems
• E-Commerce Sales
• Slack (Software)
• Fashion Retail
• Cleanliness
• Customer Service
• Sales
• Inventory Management System
• Problem Solving
• Merchandising
• Operations
• Detail Oriented

Job areas

• Retail
• Logistics
• Administrative
• Customer Service & Support
• Back of House Team Member
• Shipping / Receiving Clerk
• Stock Clerks
• Shipping, Receiving, and Inventory Clerks