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Job summary

The Administration Officer provides clerical and administrative support to managers and teams to ensure the smooth operation of the health unit. Responsibilities include managing records, booking appointments, handling correspondence, and delivering high-quality customer service to patients and staff.

Job details

Administration Officer Level 3 - Multiple Positions Position Classification: Administration Officer - Level 3 Remuneration: $73,915.12 - $76,218.80 per annum, pro-rata (+ super + 17.5% leave loading where applicable) Employment Type: Full Time / Part Time / Casual Hours Per Week: Varies by position - see positions available below Location: Griffith Requisition ID: REQ692809 Closing Date: 2nd October 2026 About The Role The Administration Officer provides administration and clerical support to the manager and team, within a range of settings as part of the administration team, to facilitate the smooth operation of the unit. Murrumbidgee Local Health District is seeking motivated and customer-focused Administration Officers to join several teams at Griffith Base Hospital. All positions are covered by the same Position Description and will be recruited under this single requisition. Multiple permanent and temporary positions are currently available across different teams, as detailed below. Click here to discover why MLHD is the right place to grow your career and contribute to healthier communities. Positions Available Permanent Emergency Department Clerk – 32 hours p/week Renal Unit – 16 hours p/week Temporary Surgical Ward Clerk – 20 hours p/week (ending 4th April 2027 – potential to extend) Relief Clerk – 22 hours p/week (ending 14th March 2027 - potential to extend) Casual Griffith Base Hospital has many Admin Officer 3 positions - apply through this recruitment to be appointed as a casual resource or to be eligibility listed for opportunities that arise over the upcoming 12 months. Key Accountabilities Provide quality customer service, ensuring a respectful and helpful response is provided to all face-to-face and telephone enquiries, facilitating timely access to people and services of the health service. Complete a range of operational, clerical and administrative tasks to support the smooth running of the unit, including assistance with record management, booking services/appointments, record keeping, managing postal and other correspondence, general filing/typing/copying, deliveries and pickups from other areas, and purchasing/stores management. Provide assistance with more complex tasks or projects and provide relief for other staff as required, to support efficiency and quality within the service and team. Support the manager and team with quality activities to ensure ongoing improvement in local processes. Make decisions and take initiative in relation to day-to-day operational matters, performing according to established work practices and procedures, working under general instruction and broad supervision. Essential Criteria National Police Check NSW WWCC Class C Drivers Licence Selection Criteria Experience working in a similar support role in a complex organisation as an effective team member. Ability to make good decisions about work priorities and achieve key tasks effectively in a busy work area. Ability to communicate effectively with a wide range of stakeholders, including attention to detail when writing and good listening skills when communicating with managers, colleagues and members of the public. Demonstrated high level computer skills, including proficiency in Microsoft and Windows based applications and email systems, and/or experience in other information and record keeping systems. Understanding of, and commitment to, providing excellent customer service and maintaining patient privacy and confidentiality. Be motivated and able to demonstrate initiative in relation to known work procedures and work under broad supervision. Willingness to travel for work purposes. Need More Information View the position description here For role related queries or questions contact Jon Bennett via jon.Bennett@health.nsw.gov.au MLHD welcomes applications from people of all cultures, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, mature workers, LGBTIQ+ people, and refugees and asylum seekers. We encourage applications from Aboriginal and Torres Strait Islander people applying for this position. MLHD is committed to employing more people with disability, and encourages applications from candidates with disability, including those eligible under the Stepping Up initiative. This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

What you’ll do

The Administration Officer provides clerical and administrative support to managers and teams to ensure the smooth operation of the health unit. Responsibilities include managing records, booking appointments, handling correspondence, and delivering high-quality customer service to patients and staff.

Requirements

Candidates must possess strong computer skills, including proficiency in Microsoft applications, and the ability to work effectively in a busy team environment. Essential requirements include a National Police Check, a NSW Working with Children Check, and a Class C Driver's Licence.

Benefits

• Superannuation • Leave loading

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Record management
• Clerical support
• Data entry
• Communication
• Microsoft Office
• Windows applications
• Time management
• Decision making
• Administrative support
• Patient confidentiality
• Attention to detail
• Teamwork

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Government & Public Sector