Jobs in Burnaby, BC

Job summary

The Retail Outfitter will provide legendary customer service by identifying customer needs and making product recommendations. They are also responsible for maintaining visual presentation standards and resolving customer issues on the sales floor.

Job details

Summary: Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer. Responsibilities: Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis Promote various company programs and promotions Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope Assist in other areas of the store when business needs dictate Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle Assist in other areas of the store when business needs dictate Qualifications: One or more years’ experience in a sales or service environment is preferred High school diploma or equivalent is preferred Ability to evaluate customers’ needs and make recommendations based on needs Ability to provide superior customer service and exceed customer’s expectations Ability to use good judgment and logic Experience in a related field or outdoor lifestyle Knowledge of Bass Pro Shops & Cabela’s specific products is an asset Starting Pay Rate: $18.25 - $20.25 Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Benefits Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Fun work environment Competitive wages Excellent benefits Unlimited career advancement opportunities Bass Pro Cares Fund Bass Pro Shops

What you’ll do

The Retail Outfitter will provide legendary customer service by identifying customer needs and making product recommendations. They are also responsible for maintaining visual presentation standards and resolving customer issues on the sales floor.

Requirements

Candidates should have at least one year of experience in a sales or service environment and possess a passion for the outdoors. A high school diploma or equivalent is preferred, along with the ability to evaluate customer needs effectively.

Benefits

• Retail merchandise discounts
• Restaurant discounts
• Resort discounts
• Conservation attraction discounts
• Competitive wages
• Excellent benefits
• Career advancement opportunities
• Bass Pro Cares Fund

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Product knowledge
• Sales
• Visual merchandising
• Problem solving
• Outdoor lifestyle knowledge
• Inventory management
• Communication
• Product Knowledge
• Emerging Technologies
• Customer Service
• Merchandising
• Sales Management

Job areas

• Retail
• Customer Service & Support
• Sales
• Sports & Recreation
• Archery Outfitter
• Recreation / Activities Worker
• Fitness and Recreation Instructors and Programme Leaders
• Recreation Workers