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Job summary

The Associate Operations Representative is responsible for processing routine data entry and transaction inputs while ensuring accuracy and adherence to privacy principles. They must also manage work volumes to meet established service benchmarks and contribute to team productivity.

Job details

Job Description What is the opportunity? Reporting to the Department Manager or Team Leader. Responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production. All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles. What will you do? Showcase basic understanding of basic products and processes. Follow standard procedural guidelines Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI. Manage all partners to develop their skills and proficiency on designated capabilities for the role/business through Development Plan activities and career planning discussions. What do you need to succeed? Must have: Knowledge on how to operate a computer applications and must have keyboard skills. Can speak and write in English. Strong attention to detail and problem resolution skills Flexibility to work a variety of shifts as our Centre is open Monday to Friday from 6am to 8pm. Can lift up to 50 lbs Working Conditions Can be standing or sitting 90% of the time What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Access to a variety of job opportunities across business and geographies Job Skills Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: 190 E 4 AVE:VANCOUVER City: Vancouver Country: Canada Work hours/week: 0 Employment Type: Part time Platform: TECHNOLOGY AND OPERATIONS Job Type: Casual Pay Type: Salaried Posted Date: 2026-09-25 Application Deadline: 2026-10-08 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

What you’ll do

The Associate Operations Representative is responsible for processing routine data entry and transaction inputs while ensuring accuracy and adherence to privacy principles. They must also manage work volumes to meet established service benchmarks and contribute to team productivity.

Requirements

Candidates must possess strong computer and keyboard skills, along with the ability to communicate effectively in English. The role requires high attention to detail, problem-solving capabilities, and the physical ability to lift up to 50 lbs.

Benefits

• Bonuses • Flexible benefits • Competitive compensation • Commissions • Stock options • Coaching and development opportunities • Flexible work/life balance options

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data entry
• Transaction processing
• Computer applications
• Keyboard skills
• English proficiency
• Attention to detail
• Problem resolution
• Communication
• Critical thinking
• Customer service
• Interpersonal relationship management
• Operational delivery
• Process improvements
• Time management
• Workplace Inclusivity
• Relationship Management
• Career Management
• Customer Service
• Critical Thinking
• Data Entry
• English Language
• Innovation
• Problem Solving
• Key Performance Indicators (KPIs)
• Operations
• Coaching
• Time Management
• Process Improvement
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Technology
• Deposit Operations Representative
• Data Entry Clerk
• Data Entry Clerks
• Data Entry Keyers